Customer Experience Specialist

10 hours ago


Cavite City, Calabarzon, Philippines beBeeCommunication Full time ₱500,000 - ₱800,000
Job Title

You are a customer experience specialist with exceptional communication skills, able to connect with clients and exceed their expectations.

You possess a strong passion for technology and can effectively tailor your approach to each individual client.

You are responsible for delivering an outstanding customer experience, engaging clients with patience and explaining step-by-step solutions.

Requirements
  • Proficiency in spoken and written English (at least C1)
  • Minimum 1 year professional customer service experience or equivalent customer facing role
  • Experience supporting clients via email, and/or chat
  • Possession of a customer-centric mindset and ownership of the client experience
  • Able to self manage and work independently in a fast-paced environment
  • Organized and detail-oriented, able to recognize patterns
  • A solution-driven individual who can discern when to provide compensation
Preferred Skills
  • Knowledge of Office 360
  • Experience with Zendesk, ServiceDesk or Freshdesk
  • Able to meet minimum typing speed of 40 WPM while chatting with clients
About Us

We prioritize our people's safety during uncertain times, providing continuous employment opportunities.



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