Infrastructure Reliability Specialist

Reliability Engineer Position

This role focuses on supporting and enhancing the critical components of our real-time trading infrastructure. You will work alongside production experts across global regions to ensure the availability, performance, and resilience of these high-throughput platforms.

Key Responsibilities:

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• Ensure the availability and health of market data and ticker plant platforms, proactively detecting and resolving issues.

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• Participate in global production shifts to provide 24/5 coverage, including occasional off-hours or weekend support.

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• Lead incident response efforts: triage, communicate status to stakeholders, and conduct post-mortems with a focus on long-term prevention.

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• Monitor and analyze system capacity, latency, and throughput, proactively planning upgrades and improvements.

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• Use telemetry and analytics to predict trends and prevent outages or degradations.

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Implementation & Change Management:

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• Own the change control process, coordinating with clients, internal teams, and partners.

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• Deploy platform upgrades and enhancements with a focus on automation, repeatability, and reliability.

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• Continuously improve tooling for monitoring, failover, and recovery using scripts and infrastructure-as-code practices.

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Engineering & Project Initiatives:

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• Drive technical projects to modernize platform reliability, observability, and self-healing capabilities.

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• Contribute to the design and rollout of scalable market data infrastructure across multiple global regions.

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• Champion the adoption of SRE best practices and help shape the future of reliability engineering within the organization.

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Required Skills and Qualifications:

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• Bachelor's degree in Computer Science, Software Engineering, or related field.

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• Minimum 5 years of experience in Application Support, SRE, or DevOps roles within the financial industry.

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• Strong knowledge of Market Data systems, including Ticker Plant architecture, feed handlers, and multicast/unicast data flows.

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• Hands-on expertise in Linux (RHEL) administration and performance tuning.

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• Scripting: Bash, Python, Perl, or similar.

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• Familiarity with Docker, and cloud or hybrid infrastructure is a plus.

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• Knowledge of financial market protocols (e.g., FIX) is a strong advantage.

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• Understanding of ITIL framework and incident/change management best practices.

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• Fluent in English (written and spoken).

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Benefits:

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• Competitive salary and benefits package.

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• Opportunities for professional growth and development.

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• Hybrid work culture that values work-life balance.

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• Collaborative and inclusive work environment.

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Why This Role?

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• Be part of a mission-critical global infrastructure team serving top-tier financial institutions.

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• Work on real-time systems that power modern trading across the globe.

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• Collaborate with experts in market data engineering and financial services.

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• Enjoy a hybrid culture that values professional growth, innovation, and work-life balance.

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What We Offer:

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• Competitive compensation and benefits package.

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• Professional growth and development opportunities.

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• Flexible work arrangements that promote work-life balance.

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• A collaborative and inclusive work environment.

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We Are Dedicated to Fostering a Collaborative, Engaging, and Inclusive Environment:

At our company, we believe that associates do their best when they feel safe, understood, and valued. We are committed to providing a workplace that empowers associates to be authentic and bring their best to work.

About Us:

Our company delivers technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers, and public companies. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance, and communications.

Join Our Team:

If you're passionate about developing your career, while helping others along the way, come join our team. We look forward to hearing from you