
Enterprise Client Advocate
7 days ago
The Enterprise Client Advocate will be responsible for providing proactive support to high-value clients, ensuring seamless management of their day-to-day experience.
Key Responsibilities:- Manage daily communications with clients, responding promptly to their requests and needs.
- Participate in client-facing meetings with the Account Manager.
- Monitor account data and performance, identifying areas for improvement.
- Collaborate with internal teams to drive corrective actions and ensure client satisfaction.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Floency in English, both verbal and written.
- Prior experience working in a client-facing role.
Must be able to work in the Mountain Standard Time Zone (USA) - hours are 8am - 5pm.
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