Medical Operations Coordinator

7 days ago

Rizal, Philippines beBeeHealthcare Full time $660 - $970
Remote Healthcare Virtual Assistant Opportunity

We are seeking a highly skilled and experienced Remote Healthcare Virtual Assistant to join our team. As a key member of our organization, you will play a vital role in supporting our healthcare operations from the comfort of your own home.

The ideal candidate will possess excellent communication and interpersonal skills, with a strong understanding of medical terminologies and practices. You will be responsible for managing appointment bookings, cancellations, and rescheduling for patients and healthcare providers, as well as inputting patient information, medical records, and billing data into electronic health record systems.

You will also assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries and concerns. Additionally, you will respond to incoming patient inquiries, provide information, and direct them to the appropriate healthcare professional.

We are looking for someone who is detail-oriented, organized, and able to work independently with minimal supervision. You must be proficient in electronic health record systems and have a solid understanding of healthcare privacy regulations.

Our company offers a competitive salary package, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
  • Input patient information, medical records, and billing data into electronic health record systems.
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries and concerns.
  • Respond to incoming patient inquiries, provide information, and direct them to the appropriate healthcare professional.
Required Skills and Qualifications:
  • Bachelor's degree in medical fields or pharmaceutical-related industry.
  • At least 1 year experience as a Medical Virtual Assistant.
  • Excellent English communication skills both written and verbal (C1 level).
  • Solid understanding of medical terminologies and practices.
  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
  • Understanding of healthcare privacy regulations.
  • Strong interpersonal skills.
  • Solid organizational and time management skills with keen attention to details.
  • Tech-savvy and familiar with current technologies like desktop sharing, cloud services, and VoIP.
Benefits:
  • Health Insurance (HMO).
  • Performance Incentives.
  • Job Security and Stability.
  • Paid Training.
  • Inclusive Culture.
  • Upskilling Opportunities.
  • 100% Work-From-Home.
  • Exceptionally Supportive Team.
  • Opportunities for Career Growth.
  • Fun Work Environment.
  • Holiday and Overtime Pay.

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