Ecommerce Process Specialist

3 days ago

Manila, National Capital Region, Philippines beBeeEcommerce Full time ₱1,000,000 - ₱1,500,000
Operations Expert

We are seeking an operations expert with a deep understanding of e-commerce operations and the ability to lead and streamline processes.

Responsibilities:
  • Strategic Operations Management: Lead operations across customer service, fulfillment, marketing, and product management.
  • E-commerce Expertise: Leverage knowledge of e-commerce software; troubleshoot technical and strategic issues within Shopify and associated apps.
  • Data Analysis: Collect and clean operational data to identify trends and patterns.
  • Customer Experience: Deliver outstanding customer service using platforms like Gorgias.
  • Marketing & Growth: Develop targeted campaigns and create high-performing landing pages.
Qualifications:
  • Proven track record of success in operations or e-commerce management.
  • Exceptional organizational skills with the ability to manage multiple priorities.
  • Effective communicator with a passion for fostering collaboration and innovation.
  • Expertise in Shopify, Etsy, Gorgias, Klaviyo, Recharge, Rebuy, and their ecosystem.
Requirements:
  • Strong problem-solving abilities with an analytical mindset.
  • Commitment to personal and professional growth, embodying values of craftsmanship and candor.

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