Expert eCommerce Support Specialist

10 hours ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱3,000,000 - ₱5,000,000
Technical Customer Service Professional

The role requires a highly skilled and tech-savvy customer service representative to support our thriving eCommerce subscription business. This position demands exceptional leadership abilities, extensive experience in customer service management, and a solid understanding of eCommerce operations.

The ideal candidate will excel in both written and verbal English communication, demonstrate strong problem-solving and strategic thinking skills, and thrive in a fast-paced environment while delivering high-level solutions to complex customer issues.

Key Responsibilities:
  • Identify and resolve systemic customer issues to prevent recurrence.
  • Deliver prompt, professional, and effective support via email and chat.
  • Troubleshoot and resolve technical and functional issues related to website performance, account management, subscriptions, orders, and payments.
  • Maintain a comprehensive understanding of products and services.
  • Oversee the entire order fulfillment process, ensuring precision, timeliness, and attention to detail.
Requirements:
  • Bachelor's degree in Business Administration or a related field.
  • Minimum of 5 years of experience in customer service management, preferably in an eCommerce or subscription-based environment.
  • Proven expertise in customer support, with a strong preference for eCommerce experience.
  • Exceptional technical aptitude with the ability to quickly adapt to new tools and technologies.

This is a challenging yet rewarding opportunity for those passionate about delivering exceptional customer experiences and contributing to a growing eCommerce subscription business.

  • Ecommerce Support Specialist

    14 hours ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $91,234 - $123,456

    About the RoleWe're seeking a highly skilled Ecommerce Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences by resolving technical issues and providing timely support via email, Slack, and chat.Your primary focus will be on troubleshooting complex problems, identifying root causes, and...

  • Ecommerce Operations Specialist

    14 hours ago

    Manila, National Capital Region, Philippines beBeeOperations Full time ₱80,000 - ₱100,000

    Ecommerce Operations Specialist JobWe are seeking a highly skilled Ecommerce Operations Specialist to join our team. As an Ecommerce Operations Specialist, you will be responsible for managing ecommerce operations across multiple platforms, including Amazon, eBay, and Shopify.Your primary focus will be on optimizing product listings, implementing and...

  • Remote Ecommerce Support Specialist

    14 hours ago

    Manila, National Capital Region, Philippines beBeeEcommerce Full time $7,200 - $8,400

    Job DescriptionWe are seeking a highly skilled and proactive ecommerce virtual assistant to support our growing team. The ideal candidate is experienced, takes initiative, and can work independently with minimal supervision.The successful candidate will be responsible for managing daily administrative and ecommerce support tasks, including customer support...

  • Ecommerce Support Expert

    7 hours ago

    Manila, National Capital Region, Philippines beBeeSupport Full time ₱1,800,000 - ₱2,500,000

    Job OverviewThis role involves providing top-notch support to our clients, helping them understand and utilize our testing platform.Our team is seeking a Merchant Support Specialist to assist our clients in troubleshooting technical issues, identifying root causes, and offering solutions or escalating when necessary.Key Responsibilities:Deliver exceptional...

  • Ecommerce Growth Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeGrowth Full time ₱800,000 - ₱1,200,000

    Job OverviewEcommerce Growth SpecialistThe ecommerce growth specialist will play a key role in expanding and managing online networks, focusing on affiliate acquisition partnerships. This individual will be responsible for onboarding, managing, and growing relationships with affiliates and agencies, ensuring optimal campaign execution and promotion...

  • Senior Ecommerce Specialist – Remote

    1 week ago

    Manila, National Capital Region, Philippines Filta Full time $4,000 - $6,000 per year

    Location: Work From Home – Philippines OnlySchedule: Monday to Friday, 7:00 AM – 4:00 PM PHAbout the CompanyOur client is a growing Australian e-commerce boutique offering a carefully curated selection of fiber clothing and sustainable home goods. With a strong foundation in slow fashion, ethical sourcing, and design-led living, they deliver a seamless,...

  • Ecommerce Specialist

    1 week ago

    Manila, National Capital Region, Philippines Magnificent Marketing Full time ₱192,000 per year

    Magnificent Marketing is hiring a Full time Ecommerce Specialist role in Santa Cruz, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonSaturday: Morning, Afternoon1 year of relevant...

  • Ecommerce Catalog Specialist

    1 week ago

    Manila, National Capital Region, Philippines Restaurant Supply LLC Full time ₱900,000 - ₱1,200,000 per year

    E-commerce Catalog Specialist (Shopify & Photoshop Focus)Location: Philippines (Remote/On-Site)Job Type: Full-timeWe are currently seeking two highly skilled and detail-oriented E-commerce Catalog Specialists to join our growing team. The ideal candidates will have strong experience with Shopify catalog management, a keen eye for detail, and proficiency in...

  • Ecommerce Strategist

    14 hours ago

    Manila, National Capital Region, Philippines beBeeDigital Full time $40,000 - $60,000

    Job DescriptionWe are seeking a highly skilled and results-driven Ecommerce Specialist/Digital Marketer to oversee the management of our online sales platforms. The ideal candidate will be responsible for developing and executing comprehensive digital marketing strategies, driving traffic and conversions to our ecommerce site.This role requires strong...

  • Ecommerce Platform Developer

    8 hours ago

    Manila, National Capital Region, Philippines beBeeEcommerce Full time ₱60,000 - ₱80,000

    Senior eCommerce Development Specialist