Amazon Brand Management Specialist
2 weeks ago
Role: Account Manager. This is a results-driven opportunity to join a fast-paced eCommerce agency specializing in Amazon brand management.
About the Position:We are seeking an exceptional candidate with 3+ years of experience in account management, customer success, or client-facing roles.
- The ideal candidate will have strong communication skills and be able to manage client relationships effectively.
- A proven track record of problem-solving and handling account challenges with a proactive mindset is essential.
We offer a dynamic work environment where you can thrive on innovation, collaboration, and delivering measurable results.
Key Responsibilities:- Serve as the primary point of contact for clients, ensuring clear and effective communication.
- Manage and resolve account-related issues, working proactively to prevent escalations.
- Maintain account health by monitoring key performance indicators and ensuring compliance with Amazon policies.
- Coordinate with internal teams to support client needs, including logistics, inventory, and general operations.
- Handle day-to-day account administration, ensuring all tasks are completed efficiently and accurately.
- Provide periodic reports and insights to clients on account performance and potential improvements.
- Identify opportunities to enhance client satisfaction and maintain long-term relationships.
- Remote Work: Work from anywhere
- Generous PTO: 10 days PTO per year, plus public holidays and sick leave
- Direct Mentorship: Grow through guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
- Work-Life Balance: Balanced schedules that support a healthy work-life balance
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