Client Application Support Specialist
4 days ago
We are seeking a Client Application Support Specialist to join our team. In this role, you will provide exceptional customer service by resolving basic payment and account-related requests for assigned company clients.
You will work closely with customers to understand their needs and provide solutions in accordance with our service standards. This includes responding to customer inquiries via telephone, email, SMS, and Chat, as well as analyzing customer service needs and communicating them to the service and technical departments when necessary.
- Main Responsibilities:
- Resolve basic or tier 1 payment and account-related requests, including card activations, payments, name and address updates for card holders of assigned company clients.
- Provide standardized or scripted responses using basic user-friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes.
- Enter required data into client-provided systems and databases.
- Evaluate basic reasons for customer issues using a client-provided decision tree and escalate or refer unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
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Client Application Support Specialist
2 days ago
Quezon City, National Capital Region, Philippines Global Payments Full timeGlobal Payments empowers businesses to grow with confidence by delivering best-in-class payment technology and software solutions.About the RoleThis position is responsible for providing exceptional customer service to cardholders of assigned clients. The ideal candidate will possess strong communication skills, be able to navigate computerized data entry...
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IT Systems and Applications Specialist
2 days ago
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Technology Application Support Specialist
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Technical Application Support Specialist
4 days ago
Makati City, National Capital Region, Philippines Barhead Solutions Full timeAs a Technical Application Support Specialist at Barhead Solutions, you will be working on delivering business solutions leveraging Microsoft's Technology Stack. Our team focuses on delivering successful implementations by combining people, technology, and business drivers.We are a leading Microsoft Business Applications partner with global cross-industry...
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Cloud Application Operations Specialist
2 days ago
Quezon City, National Capital Region, Philippines Avature Full timeOur team is looking for an expert in cloud application operations to provide 24/7 technical support for our clients' cloud-based solutions. As a Cloud Application Operations Specialist, you will be responsible for addressing issues related to application, DevOps, middleware, security, and infrastructure. You will handle Level 1.5 remediation across the fleet...
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Application Support
3 weeks ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeJunior Application SupportLocation: Quezon CitySetup: Onsite - Shifting ScheduleSalary: 25,0006 Months of exposure in supporting application development
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Clinical Application Specialist Position
6 days ago
Quezon City, National Capital Region, Philippines RecruiterPH Full timeAt RecruiterPH, we are looking for a talented Clinical Application Specialist to join our team.The successful candidate will provide pre- and post-sales clinical training and support to our clients, utilizing their exceptional presentation and demonstration skills.We require an individual with strong interpersonal and customer-relations skills, able to build...
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Technical Application Support Specialist
4 days ago
Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full timeAt Bank of Commerce (Philippines), we are seeking a highly skilled Technical Application Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our in-house applications.Key ResponsibilitiesPerform unit testing to ensure the correctness of program codes and fix...
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Client Acquisition Specialist
2 days ago
Quezon City, National Capital Region, Philippines Antz Insurance Agency & Services Inc. Full timeClient Acquisition SpecialistWe are seeking a highly motivated and results-driven Client Acquisition Specialist to join our team at Antz Insurance Agency & Services Inc. As a Client Acquisition Specialist, you will be responsible for identifying new sales opportunities and building strong relationships with clients.About the RoleThis is a full-time position...
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Applications Development Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Blaseek Full timeJob SummaryThe Applications Development Specialist enhances organizational efficiency through technology, developing and maintaining applications, and ensuring secure information systems management.Key ResponsibilitiesDevelop applications and integrations based on business requirements.Design and optimize databases, ensuring performance and...
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L3 Application Support
1 week ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full timeThe L3 Application Support - DevOps is the last level of application support that performs deep analysis, troubleshoots, and modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement...
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Customer Support Optimization Specialist
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Application Development Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Blaseek Full timeJob DescriptionThe Applications Development Specialist plays a key role in enhancing operational efficiency by developing applications, creating integration programs, and supporting business systems. The role involves designing and optimizing databases, ensuring data integrity, and staying updated on emerging technologies. Additionally, the specialist...
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Support Specialist
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Maximo Application Specialist
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Client Support Specialist
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Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeJoin Our TeamWe are hiring a Client Support Specialist to join our team at Neksjob Philippines.The successful candidate will provide top-notch customer support through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and efficient manner.Provide solutions that meet or exceed customer expectations.Work...
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Client Care Specialist
3 days ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeThe Client Care Specialist position at Lexie Staffing and Business Consulting offers an exciting opportunity to join a team dedicated to delivering outstanding customer experiences. As a key member of our support team, you will be responsible for handling customer inquiries, providing solutions, and ensuring customer satisfaction.Key Activities:Provide...
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Senior IT Support Specialist
4 days ago
Quezon City, National Capital Region, Philippines LeadAdvisors Full timeAhead of leading-edge technologies, LeadAdvisors proudly employs Senior IT Support Specialists who can bridge technology gaps for clients.We require an exceptional individual with profound proficiency in JavaScript, complete mastery of Google Suite (Drive, Sheets, Docs, Apps), and robust experience with Microsoft Office products.Assisting clients across...
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L2 Application Support Specialist
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Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeSKILLS AND QUALIFICATIONS [Minimum of 3 years]• Strong expertise in incident management and problem resolution in a fast-paced environment.• Proficiency in Azure DevOps for ticket management, monitoring, and reporting.• Experienced in Salesforce CRM and its integrations is highly desirable.• Experience with API testing tools like Postman...
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L2 Application Support Specialist
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Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeSKILLS AND QUALIFICATIONS (Minimum of 3 years)• Strong expertise in incident management and problem resolution in a fast-paced environment.• Proficiency in Azure DevOps for ticket management, monitoring, and reporting.• Experienced in Salesforce CRM and its integrations is highly desirable.• Experience with API testing tools like Postman...