Client Care Specialist
6 days ago
The Client Care Specialist position at Lexie Staffing and Business Consulting offers an exciting opportunity to join a team dedicated to delivering outstanding customer experiences. As a key member of our support team, you will be responsible for handling customer inquiries, providing solutions, and ensuring customer satisfaction.
Key Activities:
- Provide prompt and courteous responses to customer inquiries.
- Identify opportunities to upsell or cross-sell relevant products or services.
- Escalate complex issues to senior support specialists when necessary.
- Document all customer interactions in our CRM system.
- Participate in ongoing training to enhance product knowledge.
Requirements:
- Strong communication and problem-solving skills.
- A customer-focused approach with a passion for delivering quality service.
- Ability to multitask and prioritize tasks effectively.
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