
Comprehensive Risk Manager
1 day ago
As a Risk Analyst in the payments sector, you will be responsible for monitoring and investigating credit card processing activities using internal and external risk monitoring tools.
About the Role
This is an exceptional opportunity to join our team as a Risk Analyst, where you will be responsible for risk monitoring, fraud investigation, and reviewing Hero processing activity. The ideal candidate should have self-sufficiency and experience in fraud management, onboarding, chargeback responses, dispute resolution, and card network compliance.
Key Responsibilities:
- Monitor and investigate Heroes' credit card processing activities using internal and external risk monitoring tools.
- Answer Heroes' inquiries regarding Risk Management & disputes via email & chat support.
- Ensure a white glove customer experience while protecting financial interests.
- Complete Hero Risk Assessments & Risk Reviews as necessary to ensure compliance with card brand rules and mitigate fraud & credit risk.
- Review and understand documentation provided by Heroes.
- Perform other ad-hoc risk-related duties as assigned.
Requirements
The successful candidate will possess 2+ years of experience in the payments risk industry, preferably with knowledge of financial services. A self-starter with a detective-like streak and high attention to detail is essential for this role.
Attributes for Success:
- A self-motivated individual who can work independently and collaboratively as part of a team.
- Highly organized with excellent time management skills.
- Strong analytical and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
Benefits Package:
- HMO Paid 100% by Employer.
- Mental healthcare coverage.
- Company-issued device.
- Team appreciation fund.
How to Apply
If you are a motivated and detail-oriented individual with a passion for risk analysis, please apply for this exciting opportunity.
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