Ambassador for Campus Dining Solutions

We are seeking a detail-oriented and persistent University Outreach Specialist to support the launch of CeliacU, a platform dedicated to helping students with celiac disease navigate college dining and campus living.

• Research & Contact Identification
• Research and identify appropriate contacts at target universities, including:
  • Campus dietitians and nutritionists
  • Dining services directors and managers
  • Student wellness coordinators
  • Disability services staff
• Verify contact information and update the outreach database
• Prioritize outreach based on university rankings and strategic importance

• Conduct professional phone calls to universities & specific departments
• Send personalized email outreach using provided templates
• Follow up consistently on initial outreach attempts
• Handle objections and redirect conversations to appropriate contacts
• Maintain professional, warm communication that represents the CeliacU mission

• Encourage 15-20 minute video interviews with confirmed contacts (Calendly-Automated)
• Coordinate across time zones and university schedules (System will automate)
• Send interview confirmations and reminders (System will automate)
• Provide interview questions in advance to participants
• Reschedule interviews as needed and maintain calendar accuracy

• Maintain a detailed outreach tracker with all contact attempts in our CRM
• Update contact information, interview status, and detailed notes
• Track outreach metrics and conversion rates (automated)
• Generate weekly progress reports from template
• Ensure data accuracy and completeness

• Phase 1: Contact and secure interviews with top 100 U.S. colleges and universities
• Phase 2: Expand outreach to next 250 institutions (public and private)
• Phase 3: Reach 1,000 universities by year-end
• Initial Daily Target Metrics: 30 university contact attempts (4 per hour, 15 minutes per school, including research, call, and follow-up); establish actual metrics in first month
• Weekly Target: ~150 initial contact attempts with 10% interview confirmation rate (~15 confirmed interviews per week)

• Excellent verbal and written English communication
• Professional phone presence and confidence in cold calling
• Ability to quickly build rapport with university staff
• Strong email writing skills with attention to detail

• Experience with CRM systems and Google Sheets
• Comfortable with video conferencing platforms (Zoom, Meet, etc.)
• Basic internet research skills
• Email management and calendar coordination

• High persistence and resilience in outreach efforts
• Strong organizational skills and attention to detail
• Empathy for families dealing with celiac disease
• Self-motivated with ability to work independently
• Professional demeanor when representing the CeliacU mission

• Schedule: Full-time, Monday-Friday (flexible hours to accommodate university time zones)
• Work Type: Remote position
• Compensation: Competitive hourly rate based on experience
• Performance Incentives: Bonus structure based on interview confirmation rates

• Potential expansion into interview conducting and content creation
• Opportunity to shape the outreach strategy as platform grows
• Training and development in digital marketing and community outreach
• Potential for increased responsibilities as CeliacU scales

Please submit:

• Resume highlighting relevant communication and outreach experience
• Brief cover letter explaining interest in supporting families with celiac disease
• Example of professional email communication (can be anonymized)

• Stable internet connection with at least 50 Mbps postpaid (provide screenshot of speed test)
• Computer (at least 16GB RAM and Intel i5 core processor equivalent or up)
• Noise-Cancelling Headset
• Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI)
• Power Outage Backup
• Dual Monitor