Program Operations Specialist

2 days ago

Pasay, National Capital Region, Philippines beBeeOperations Full time $7,200 - $7,800
Operations Manager Job Description

This role is for a highly organized and proactive operations manager who can take full ownership of day-to-day operations.

The ideal candidate will have experience managing online programs, courses or memberships, with strong Kajabi skills.

Job Responsibilities
  • End-to-End Program Operations
  • Set up each cohort in Kajabi (modules, emails, automations, tagging, access dates)
  • Manage the weekly content drip and communications
  • Handle participant enrollment, tagging, survey tracking, and progress reporting
  • Troubleshoot access issues, subscription problems, or payment questions (via Stripe)
  • Live Call Support & Group Coordination
  • Coordinate weekly group calls with the health coach, including planning the format and flow
  • Set up Zoom links, send reminders, manage recordings and post-call uploads
  • Attend and administer all live Zoom sessions:
  • Admit participants from the waiting room
  • Handle breakout room assignments and timing
  • Monitor chat, technical issues, and support participant needs
  • Flag follow-up tasks from calls
  • Video & Resource Management
  • Edit and update videos using Descript (e.g. trimming errors, adding headers or transitions)
  • Make light updates to PDFs and workbooks in Canva (e.g. edits and new resources)
  • Organize and maintain all assets in Google Drive
  • Participant Support & Community Management
  • Answer emails and community messages with professionalism and empathy
  • Direct clients to the resources that answer their question
  • Monitor engagement and flag drop-offs or disengaged participants- followup with them.
  • Admin, QA, and Continuous Improvement
  • Regularly test and maintain program links, automations, and lesson sequencing
  • Keep SOPs up to date and improve processes over time
  • Suggest improvements based on participant feedback and operational bottlenecks
  • Collecting testimonials from participants
  • Updating the website with testimonials and other edits
Required Skills and Qualifications
  • 3+ years of experience managing operations for online programs, courses, or memberships
  • Strong Kajabi experience (or similar LMS)
  • Confident using:
  • Descript (video editing)
  • Canva (design updates)
  • Zoom (hosting and breakout room admin)Google Workspace, Typeform
  • Stripe (basic billing/admin)
  • Excellent English (spoken and written)
  • Extremely organized, with proven ability to manage time-sensitive weekly workflows
Benefits

As an operations manager, you will be responsible for ensuring the smooth operation of the program.

You will have the opportunity to work closely with the health coach and other team members to ensure the success of the program.

The ideal candidate will be able to work independently and make decisions without constant oversight.

They will also be able to communicate effectively with participants and provide exceptional customer service.

Additional benefits include the ability to work remotely and have flexible working hours.

However, please note that you must overlap with NZ business hours for key meetings and live calls.

Other benefits include opportunities for professional growth and development, as well as the chance to work on a variety of projects and tasks.

Ultimately, this role requires a highly organized and proactive individual who can take full ownership of day-to-day operations.

  • Program Director

    2 days ago

    Pasay, National Capital Region, Philippines beBeeManager Full time ₱30,000 - ₱50,000

    Join a dynamic team and take on a challenging role as an Educational Program Coordinator. As a key member of our organization, you will be responsible for launching new projects, coordinating and managing tutors, planning and analyzing program efficacy, streamlining communication with stakeholders, and ensuring delivery of programs and initiatives.Key...

  • Operations Integration Specialist

    2 weeks ago

    Pasay, National Capital Region, Philippines beBeeOperations Full time ₱900,000 - ₱1,200,000

    Job Title: Operations Integration SpecialistThe Operations Integration Specialist will be responsible for implementing, configuring, and onboarding monitoring tools. This includes the transition of new systems and services to the Monitoring and Control Department (MCD). The successful candidate will manage the systems and tools owned by MCD, perform quality...

  • Program Design Expert

    2 days ago

    Pasay, National Capital Region, Philippines beBeeWash Full time $90,000 - $125,000

    Program Design Expert WantedWe seek a highly skilled Program Design Specialist to join our Global Program team for WASH projects.About the Role:This role involves informing the design, development, and implementation of water, sanitation, and hygiene (WASH) projects across the organization.Key Responsibilities:Maintain a personal relationship with Jesus...

  • Program Manager – Global Learning Programs

    2 days ago

    Pasay, National Capital Region, Philippines beBeeTraining Full time ₱5,000,000 - ₱7,000,000

    Remote Training Coordinator RoleThis full-time position involves managing learning programs for a global audience. The selected candidate will be responsible for coordinating sessions, working with facilitators, and providing support to participants in multiple languages.Key ResponsibilitiesLanguage Support: Coordinate communication for international...

  • Academic Operations Specialist

    2 days ago

    Pasay, National Capital Region, Philippines beBeeEducational Full time $45,000 - $55,000

    Key Role: Educational SpecialistIn this pivotal position, you will collaborate with instructors to drive seamless program execution.You will track student progress and provide regular updates to parents and guardians, ensuring academic success and fostering strong relationships.This role involves managing payroll functions, coordinating regional operations,...

  • Training Program Developer

    20 hours ago

    Pasay, National Capital Region, Philippines beBeeLearning Full time ₱791,000 - ₱1,121,000

    Job Title:A Learning Specialist is responsible for delivering training programs to enhance the development of employees.Key Responsibilities:Conducts Language Skills Support Training and Accent Neutralization Training to improve language proficiency.Develops and facilitates additional training courses or programs to support employee growth and...

  • Academic Program Director

    2 days ago

    Pasay, National Capital Region, Philippines beBeeEducation Full time ₱900,000 - ₱1,200,000

    Program Manager: Educational ServicesWe are seeking an experienced Program Manager to lead our educational services team. This role requires excellent communication skills and the ability to work in a remote environment.Develop and implement programs to meet the needs of students and school district partners.Manage class schedules, virtual tutoring sessions,...

  • Manager Training Program

    2 weeks ago

    Pasay, National Capital Region, Philippines SM Supermalls Full time

    OverviewThe SM Management Training Program (Manager Track) is looking for young and dynamic individuals who will go through a comprehensive learning program committed to cultivate and develop future leaders of SM Supermalls. Throughout the program, Management Trainees will rotate and learn critical functions of Mall Operations and Leasing Operations through...

  • Human Resources Operations Specialist

    2 days ago

    Pasay, National Capital Region, Philippines beBeeSpecialist Full time ₱48,000 - ₱62,400

    Human Resources Operations SpecialistWe are seeking a skilled Human Resources Operations Specialist to support our HR-related duties on a professional level and work closely with the HR Manager and VP of HR in supporting our organization's HR function.The ideal candidate will have a strong background in US Human Resources management and be able to...

  • Operational Excellence Specialist

    2 days ago

    Pasay, National Capital Region, Philippines beBeeOperations Full time ₱900,000 - ₱1,200,000

    Job Title: Operational Excellence SpecialistThe successful candidate will be responsible for the execution of brand sampling and operational programs from planning to completion. This includes serving as the central liaison between internal teams and vendors, ensuring that deliverables are completed on time, within scope, and aligned with business goals.A...