Operational Excellence Specialist

1 day ago

Pasay, National Capital Region, Philippines beBeeOperations Full time ₱900,000 - ₱1,200,000
Job Title: Operational Excellence Specialist

The successful candidate will be responsible for the execution of brand sampling and operational programs from planning to completion. This includes serving as the central liaison between internal teams and vendors, ensuring that deliverables are completed on time, within scope, and aligned with business goals.

A key aspect of this role is driving operational excellence through proactive communication, structured program oversight, and data-driven reporting. The ideal candidate will have experience in project or program management, with proficiency in project management tools such as Basecamp.

Campaign Management
  • Develop campaign timelines, load timing into a project management platform, and manage timelines and deliverables throughout the duration of the campaign, ensuring deadlines are being met.
  • Ensure the CRM system is being maximized for all campaigns.
  • Support Connect Builder with purchasing data, as needed, to supplement existing venue data.
  • Track recruitment progress against goals and assist Connect Builder, as needed, to resolve concerns.
  • Manage creative deliverable process, working with internal and external partners to develop creative materials.
  • Oversee sample shipments and delivery to fulfillment partners, maintain inventory reports, and resolve discrepancies; provide direction on remaining inventory at the completion of a campaign.
  • Manage shipments to venues with fulfillment partners, develop packing instructions, ensuring compliance, and tracking shipments to venues; address shipping issues, as needed.
  • Proactively communicate project status with internal team and external partners.
  • Implement feedback surveys in a survey platform.
  • Provide status updates on program metrics, photos, and consumer insights throughout the campaign.
  • Compile program results and build campaign recap decks, incorporating inputs from all team members.
  • Oversee development of digital recap, as needed.
  • Manage incentive distribution to venues and consumers.
  • Contribute to client meetings and status updates, as needed.
New Business Support and Special Projects
  • Provide venue data as needed for proposal development.
  • Assist with special projects as assigned by leadership to support new business initiatives.
  • Assist with campaign setup in HubSpot for outbound sales efforts.
  • Support leadership with administrative tasks, upon request.
  • Conduct industry research, as needed.
Competencies and Qualifications

The ideal candidate will possess the following competencies and qualifications:

  • Experience in project or program management.
  • Proficiency in project management tools (e.g., Basecamp).
  • Experience with HubSpot CRM or similar tools.
  • Strong organizational skills with attention to detail and ability to manage complex timelines.
  • Effective communication, negotiation, and interpersonal skills.
  • Excellent communication and follow-up skills.
  • Solid critical thinking and problem-solving abilities – can proactively anticipate issues and solve them independently.
  • Comfortable managing multiple stakeholders and shifting priorities in a fast-paced environment.
What We Offer
  • 100% Remote Work.
  • 13th Month Pay.
  • Free Learning and Development Programs.
Application Process

Our goal is to make the application process transparent and respectful. The interview process may include a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role.

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