Customer Service Representative

5 hours ago

Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.

About the Role:

In this role, you will be working closely with clients to resolve their queries and concerns in a timely and professional manner. You will also be required to troubleshoot issues, provide product information, and handle complaints in accordance with company policies and procedures.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat
  • Provide product information and resolve customer complaints
  • Troubleshoot technical issues and escalate to senior team members when necessary
  • Collaborate with cross-functional teams to resolve customer issues
Requirements:
  • Bachelor's degree in a relevant field (e.g., business, communications)
  • 1-2 years of customer-facing experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent
Benefits:
  • Competitive salary and bonus structure
  • Ongoing training and development opportunities
  • Recognition and rewards program
  • Flexible work arrangements
About Us:

We are a dynamic and growing company that values innovation, collaboration, and customer satisfaction. Our mission is to deliver exceptional customer experiences through our dedicated and passionate team members.

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