Real Estate Technical Liaison

1 week ago

Barcelona, Philippines beBeeCustomerSupport Full time $6,600 - $8,400
Job Opportunity:

This role requires a skilled, self-sufficient, and tech-enabled support professional to deliver exceptional technical and administrative assistance to real estate agents and clients through live chat, email, and phone.

The ideal candidate will be responsible for managing multiple communication channels simultaneously, crafting client-facing responses without relying solely on templates, and troubleshooting issues such as browser compatibility, password resets, and connectivity problems.

The successful candidate will possess strong English skills (both written and verbal) and experience in customer support or technical environments. They should also be comfortable learning new systems and troubleshooting independently.

In this hands-on position, you'll work closely with the real estate operations team to provide top-notch support and contribute to the growth of our business.

  • Deliver technical and administrative support to real estate agents and clients via live chat, email, and phone.
  • Troubleshoot issues like browser compatibility, password resets, and connectivity problems.
  • Develop client-facing responses without relying solely on templates.
  • Manage multiple communication channels at once.
  • Elevate cases as needed and assist with testing and researching issues before they become problems.

We offer competitive remuneration, remote work opportunities, and a collaborative team environment that values your input and autonomy.

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