Expert Technical Customer Advocate

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomerSupport Full time $5,000 - $5,500
Job Description

We are seeking a highly skilled Technical Customer Support Specialist to join our dynamic team. In this role, you will be the front line of our commitment to excellence, engaging with customers, addressing their inquiries, and providing solutions with enthusiasm and expertise.

As a key player in our customer support team, you will have the opportunity to make a positive difference in the lives of our customers. Your passion for delivering exceptional customer experiences will shine through in every interaction, ensuring that our customers receive the highest level of service and satisfaction.

This is an exciting opportunity to be part of a rapidly scaling company, working closely with cross-functional teams to implement improvements based on customer input. If you are ready to take your skills to the next level and be a pivotal part of a company that values outstanding service, teamwork, and growth, we invite you to apply today.

Required Skills & Qualifications
  • 3+ years of experience in a technical support or similar role
  • High school diploma or equivalent; bachelor's degree preferred
  • A heart for customers, empathy, and a go-getter attitude to help them resolve their issues
  • Proficiency in English with excellent verbal and written communication skills
  • Basic grammar skills and average typing 40 - 60 WPM
  • Strong problem-solving and conflict resolution skills
  • Proficient in using customer service software and databases
  • Passion for designing and enhancing systems and organizing
  • Proficiency in managing and interpreting data
  • A stable, high-speed internet connection with a reliable backup
Benefits
  • The chance to get in on the

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