Customer Experience Leader

21 hours ago

Angeles City, Central Luzon, Philippines beBeeOperations Full time ₱3,000,000 - ₱3,500,000
Job Overview

The Operations Manager plays a pivotal role in leading and directing teams within a fast-paced client service environment. Ensuring consistent quality customer service experience is paramount, achieved by motivating, coaching, and developing Client Care Representatives to meet performance targets.

Key Responsibilities
  • Lead high-performing teams to deliver exceptional client service
  • Motivate and develop Client Care Representatives to meet performance targets
  • Collaborate with cross-functional teams to drive business growth and improvement
Required Skills and Qualifications
  • Proven leadership and team management experience
  • Excellent communication, coaching, and interpersonal skills
  • Ability to analyze complex problems and develop effective solutions
Benefits

A career as an Operations Manager offers the opportunity to work in a dynamic, fast-paced environment with opportunities for professional growth and development.

What We Offer

Our company provides a supportive and inclusive work environment that fosters collaboration and innovation.

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