Customer Experience Manager

Company Description:Sutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Customer Experience...

Company DescriptionSutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionCustomer Experience Managers...

About this role:We are seeking a Customer Experience Manager to lead our team and drive exceptional customer experiences.In this role, you will be responsible for managing day-to-day planning and operations of your team. You must ensure that each member delivers on their Service Level Agreements (SLAs) and achieves their Key Performance Indicators (KPIs).You...

Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Customer Service Supervisor Job OverviewThis role is responsible for leading a team of customer service agents and overseeing daily operations. The successful candidate will have experience in sales, customer service, or a related field, and be able to motivate and coach agents to deliver high-quality service.Job Responsibilities:Lead a team of customer...

About the OpportunityThis is a dynamic role for an adaptable individual who can manage multiple tasks, handle customer inquiries, and drive business outcomes in a fast-paced environment.The ideal candidate thrives under pressure, has a strong work ethic, and is eager to learn complex processes and protocols.Responsibilities include working independently,...

Customer Service ChampionWe are seeking a highly skilled professional to lead and manage our customer service function, delivering high-quality support experience to clients and partners.

Job Overview">The Lead - Customer Experience is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers.">The key focus of this role is to evaluate transactions to ensure all required processes and guidelines are followed, resulting in delivery of...

Job OverviewWe are seeking a skilled Customer Support Specialist to deliver exceptional customer experiences and resolve issues efficiently.This role involves working with our product to address customer inquiries, demonstrating a proactive approach and utilizing incident management technologies.You will collaborate with cross-functional teams globally to...

Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...