
Disaster Relief Customer Support Specialist
11 hours ago
We are seeking agents to work remotely in response to disaster relief efforts. This is a temporary position contingent on urgent humanitarian needs.
Candidates accepted for this role will be contacted via email and text as needed. Shifts are from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM ET.
To be considered, you must complete a full application on our careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities:- Provide customer support with service inquiries
- Learn common requests and solutions
- Enhance customer experience
- Utilize service techniques and systems effectively
- Escalate dissatisfaction to proper channels
Qualifications include being at least 18 years old, having a high school diploma or equivalent, and possessing excellent organizational, written, and oral communication skills.
The ideal candidate is highly motivated, energetic, and dedicated, with strong interpersonal skills and the ability to build relationships with their team and customers.
Benefits and Incentives:- Medical coverage plus dependent benefits
- Dental coverage
- Free meal during training period
- Allowances for food, clothing, laundry, and meals
- Performance-based bonuses
- Opportunities for growth and career advancement
- Employee shuttle services
- Company events and off-site activities
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