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Workforce Operations Manager

1 week ago

Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Summary
TASQ Staffing Solutions is seeking an experienced Workforce Manager to join our team in Pasay. This position requires immediate availability and a strong background in the BPO industry.

In this role, you will be responsible for managing our on-site workforce, ensuring seamless operations and exceptional client satisfaction. As a Workforce Manager, you will be the key point of contact for all site-related matters and will work closely with our clients to deliver high-quality services.

The ideal candidate will have a minimum of 8 years of experience in the BPO industry, with at least 3-4 years of experience as a Workforce Manager. Proficiency in Erlang/OCC tools is also essential for this role. Experience in an insurance campaign is highly desirable but not mandatory.

We offer a competitive salary range of P75,000 to P100,000 per month, depending on your level of experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.