On-Site Workforce Management Expert
2 weeks ago
TASQ Staffing Solutions is seeking an experienced Workforce Manager to join our team. In this role, you will be responsible for managing a team of employees, ensuring they have the necessary skills and training to perform their duties effectively. You will also be responsible for maintaining high levels of customer satisfaction, developing strategies to improve productivity, and collaborating with other departments to achieve business objectives.
Key Skills:
- 8 years of experience in the BPO industry
- 3-4 years of experience as a Workforce Manager
- Proficient in Erlang/OCC tools
- Preferably has experience in an insurance campaign
Why Join Us:
- Competitive salary range of ₱75,000 - ₱100,000 based on experience
- Opportunities for career growth and professional development
- Collaborative work environment with a dynamic team
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