Exceptional Customer Support Specialist

21 hours ago

Province of Palawan, Mimaropa, Philippines beBeeService Full time ₱270,000 - ₱420,000
Customer Service Representative

MCI specializes in tailored solutions for diverse client needs, offering exceptional service across various initiatives.

We seek enthusiastic Customer Service Agents to support high-impact projects with iconic brands, assisting customers with inquiries and providing top-notch service.

This role involves contributing to challenging projects, working closely with clients to meet their expectations. Key responsibilities include:

  • Providing prompt, courteous assistance to customers via phone or other communication channels
  • Fully understanding customer needs and resolving issues efficiently
  • Collaborating with internal teams to ensure seamless project execution

To excel in this position, candidates must possess strong English language skills, both written and spoken, as well as prior call center experience.

Required qualifications include:

  • A reliable internet connection for remote work
  • A quiet, distraction-free workspace
  • Excellent communication and problem-solving skills
  • Flexibility and adaptability in a fast-paced environment

Becoming part of our team requires a full application on our careers page, including screening questions and a pre-employment test.

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