Successful Customer Service Professional Wanted

2 days ago

Angeles City, Central Luzon, Philippines beBeeCustomer Full time ₱15,000 - ₱25,000
Customer Experience Representative Job Description

At our organization, we are seeking a skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and care.

Job Summary: In this role, you will be responsible for addressing customer inquiries, resolving issues, and providing assistance with products and services.

Responsibilities:

  • Handle customer calls, emails, and chats in a professional and courteous manner.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Provide product information and assist customers with making informed purchasing decisions.
  • Upsell and cross-sell products and services to increase sales and revenue.
  • Document customer interactions and feedback to improve customer service processes.

Required Skills and Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve complex customer issues.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to work in a fast-paced environment and meet productivity standards.

Benefits:

  • Competitive hourly pay rate.
  • Opportunities for career advancement and professional growth.
  • A supportive and inclusive work environment.
  • Flexible scheduling options, including part-time and full-time opportunities.

Next Steps:

  1. Apply online using our easy-to-use application portal.
  2. Complete a series of assessments and interviews to demonstrate your skills and qualifications.
  3. Participate in a comprehensive onboarding process to ensure a smooth transition into your new role.

Disclaimer: This job description is intended to provide a general overview of the requirements and responsibilities of the position. It is not a comprehensive list of duties and may change over time.

  • Customer Success Consultant Level 1

    2 days ago

    Angeles City, Central Luzon, Philippines Boomering inc Full time ₱104,000 - ₱130,878 per year

    Position Title: Client Success SpecialistWork Set-up: HybridSchedule: 07:00 AM – 3:30 PM PHTSalary: Php 45, ,000.00 Sign-on Bonus: TBCOur client is a leading provider of cloud-based software solutions for managing property and facilities. With a focus on innovation and technology-driven solutions, they offer a comprehensive suite of software modules...

  • Client Success Consultant

    2 days ago

    Angeles City, Central Luzon, Philippines Boomering Careers Full time ₱450,000 per year

    Position Title:Client Success Consultant Level 1Job Type:Full-timeWork Set-up:HybridSchedule:Morning Shift; 07:00 AM – 3:30 PM PHTHolidays:NSW, Australia HolidaysSalary:Php 45, ,000.00Our client is a leading provider of cloud-based software solutions for managing property and facilities. With a focus on innovation and technology-driven solutions, they...

  • Client Success Consultant

    1 week ago

    Angeles City, Central Luzon, Philippines Boomering Careers Full time

    Client Success Consultant (Strata Management)Position Title: Client Success Consultant Level 1Job Type: Full-timeWork Set-up: HybridSchedule: Morning Shift; 07:00 AM – 3:30 PM PHTHolidays: NSW, Australia HolidaysOur client is a leading provider of cloud-based software solutions for managing property and facilities. With a focus on innovation and...

  • Customer Service Representatives

    3 days ago

    Angeles City, Central Luzon, Philippines MCI Full time

    OverviewAngeles City, PHFull-TimeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We're seeking Customer Service Representatives...

  • Customer Relationship Management Professional

    4 days ago

    Angeles City, Central Luzon, Philippines beBeeData Full time ₱800,000 - ₱1,200,000

    Job Opportunity: CRM Data SpecialistWe are seeking an organized and meticulous individual to manage and update our customer relationship management (CRM) system.Key Responsibilities:Review existing CRM records to ensure all customer information is accurate and up-to-date.Identify and remove outdated or irrelevant records from the CRM database.Use online...

  • Customer Service Representative

    4 days ago

    Angeles City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000

    Looking for a role that involves delivering exceptional customer service? As a Customer Support Associate I, you will be the face of our company, providing support to customers via various channels. Your primary objective will be to ensure that our customers receive high-quality service, meeting their needs and resolving any issues they may have.This is an...

  • Excellent Customer Service Representative Wanted

    4 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service Representative Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and wants to make a real difference in people's lives.The ideal candidate will...

  • Customer Service Expert

    5 days ago

    Angeles City, Central Luzon, Philippines beBeeCustomerExperience Full time ₱150,000 - ₱300,000

    Remote Call Center Representative Job DescriptionAngeles City, PH • Full-Time • HourlyWe are seeking a highly skilled Remote Call Center Representative to support our inbound and outbound customer service initiatives. As a key member of our team, you will handle incoming inquiries, proactively reach out to existing customers, and promote new products and...

  • Customer Service Representative

    6 days ago

    Angeles City, Central Luzon, Philippines MCI Full time

    OverviewAngeles City, PHFull-TimeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We're looking for skilled and motivated Customer...

  • Accomplished Accounting Professional Wanted

    4 days ago

    Angeles City, Central Luzon, Philippines beBeeaccountant Full time ₱150,000 - ₱250,000

    Accounting Assistant RoleWe are seeking a skilled Accounting Assistant to support our team with various accounting tasks and provide excellent staff assistance.About the RoleThis position involves preparing annual financial statements, income tax returns, GST returns, and monthly Profit & Loss reports.You will also be responsible for processing pay runs for...