Chief Strategic Officer

2 days ago

Quezon City, National Capital Region, Philippines beBeeLeader Full time $80,000 - $120,000
Job Overview

This is a senior leadership role within the organization, responsible for driving an integrated strategy for the COO function. The Director of Strategy and Business Management will work closely with senior stakeholders to develop and implement a comprehensive plan that aligns with the organization's priorities.


Key Responsibilities
  • Develop and present complex findings in a clear and concise manner;
  • Conduct research on emerging trends and analyze data to inform business decisions;
  • Serve as a thought partner to businesses and functions;
  • Liaise with GBS COEs to ensure the COO function is well-supported to deliver operational excellence and governance commitments.

Dynamics of the Role
  • The role requires instituting new ideas, frameworks, and processes across the function and GBS, interacting with various stakeholders at senior levels;
  • The individual must be able to work with ambiguous, fluid, and changing responsibilities, adapting readily to the dynamics of the group managing multiple ongoing initiatives simultaneously;
  • The role is complex, requiring strategic thinking, dialogue with subject matter experts, and focus on critical details to provide superior analysis and reasoning.

Integrated Strategy for the Office of the COO
  • Set and drive common goals, objectives, and strategies that align with the priorities of GBS, Segment Business Partners, and Global Operations;
  • Through research, analysis, and development of frameworks, provide insights to the COO and SLT, businesses, and functional partners;
  • Facilitate and support the process to bring together all COO teams in the development of the strategy, ensuring the platform sets the right aspirations to position GBS as the provider and employer of choice.

Planning & Portfolio Management
  • Create and facilitate the plan and process for the Office of the COO strategic plan and roadmap;
  • Work closely with the COO Senior Leadership Team, HR, and Transitions Management COE to plan and facilitate seamless transition of new work into and out of the function;
  • Work closely with Finance, HR, Op-Ex, and Senior Leadership Team to identify tangible actions/initiatives for meeting expense targets and monitoring progress.

Performance Management
  • Manage monthly and weekly performance reporting activities, synthesizing the function's performance, analyzing outliers, watching for trends, and developing responses;
  • Develop and manage measures of success for the COO organization by aligning relevant KPIs to onshore, global standards, and the objectives of GBS;
  • Oversee the function's training program, ensuring both onboarding and upskilling programs are effective.

Qualifications
  • 10 years of experience leading middle/back office operations;
  • Knowledge of insurance and wealth products and processes;
  • Multinational company experience working in global teams;
  • LOMA, six sigma, Lean, BPM, or COPC certified is an advantage.

Benefits
  • We'll empower you to learn and grow the career you want;
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words;
  • As part of our global team, we'll support you in shaping the future you want to see.

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