Customer Experience Director
7 days ago
We are seeking a highly motivated and experienced individual to join our team as a Customer Success Team Manager. As a key member of our organization, you will play a critical role in helping us deliver on our mission to transform lives through trusted financial services.
About the Job:You will be responsible for leading a team of customer support professionals who are dedicated to providing exceptional customer experiences. Your primary focus will be on developing and implementing processes and procedures that ensure our customers receive timely and effective support.
Your Key Responsibilities:- Lead and manage a team of customer support professionals
- Develop and implement process improvements to enhance customer satisfaction
- Collaborate with cross-functional teams to resolve customer issues
- Analyze customer feedback and use it to inform business decisions
- A bachelor's degree in a relevant field
- Proven leadership and team management experience
- Excellent communication and interpersonal skills
- The ability to analyze complex problems and develop creative solutions
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Customer Experience Director
7 days ago
Quezon City, National Capital Region, Philippines San Yang Intertrade Corp Full timeJob SummaryThe Customer Experience Director is responsible for leading a team of sales associates to deliver exceptional customer experiences and drive sales growth.Duties include :Developing and implementing customer-centric sales strategies.Leading a team of sales associates to achieve sales targets and provide exceptional customer service.Managing store...
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Customer Experience Director
6 days ago
Quezon City, National Capital Region, Philippines Intelassist Full time**Customer Experience Visionary Wanted**We are seeking a talented Customer Experience Director to join our team. This individual will be responsible for developing and executing strategies to enhance customer operations, services, and quality.The successful candidate will possess exceptional communication skills, outstanding analytical and problem-solving...
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Director of Customer Experience
1 week ago
Quezon City, National Capital Region, Philippines UTAK Full timeAbout UTAKUTAK is committed to delivering exceptional customer experiences. As a Director of Customer Experience, you will be responsible for leading our customer success strategy and driving business growth.Key ResponsibilitiesDeveloping and executing customer success strategies to improve engagement and retention.Leading cross-functional teams to achieve...
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Customer Experience Director
9 hours ago
Quezon City, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full timeLeadership RoleWe are seeking a Customer Experience Director to join our leadership team. As a key member of our organization, you will be responsible for developing and executing strategies to drive customer satisfaction and loyalty. The ideal candidate will have a proven track record of leadership and a passion for delivering exceptional customer...
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Customer Experience Director
5 days ago
Quezon City, National Capital Region, Philippines Pestproph Pest Management Full timeAbout the Role:We are seeking a skilled Customer Experience Director to lead our service team in delivering exceptional customer experiences. This role involves developing and implementing policies to enhance productivity and quality, managing technical specialists, and conducting regular meetings with the service team.Key Responsibilities:Develop,...
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Employee Experience Director
6 days ago
Mandaluyong City, National Capital Region, Philippines R MONTERICO DEVELOPMENT CORP Full timeIn this critical role as an Employee Experience Director, you will be responsible for designing and delivering exceptional experiences that engage, inspire, and retain our employees.Key Accountabilities:Employee Engagement: Develop and implement strategies to increase employee engagement, retention, and satisfaction.Wellness and Benefits: Oversee the...
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Dining Experience Director
7 days ago
Quezon City, National Capital Region, Philippines Datapad Holdings Corp. Full timeAbout the RoleWe are looking for a skilled Dining Experience Director to oversee the daily operations of our restaurant.The successful candidate will be responsible for providing exceptional customer service, managing staff schedules, conducting performance evaluations, and resolving any staffing issues.This role requires strong leadership abilities,...
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Experience Center Director
2 days ago
Makati City, National Capital Region, Philippines PMC Philippines Full timeLeadership OpportunityWe are seeking a seasoned executive to join our team as the Experience Center Director. As the leader of our customer care operations, you will be responsible for overseeing all aspects of customer care, ensuring exceptional service delivery at every touchpoint.The successful candidate will have experience in managing customer care...
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Customer Experience Strategist
5 days ago
Mandaluyong City, National Capital Region, Philippines Asticom Full time**Job Title**The Customer Experience Strategist will be responsible for developing and implementing customer experience strategies to drive business growth and improve customer satisfaction.This role requires a strong understanding of customer experience trends, tools, and best practices to ensure effective management of customer experience and delivery of...
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Associate Director, WFM
5 days ago
Mandaluyong City, National Capital Region, Philippines Minacs Full timeApply NowJob Title: Associate Director, WFMJob Description: Associate Director of Workforce Management (WFM) - Planning, Performance, and GovernancePosition Title: Associate Director / Director of Workforce Management (WFM) - Planning, Performance, and GovernanceLocation: As defined in requisitionDepartment: Workforce ManagementReports To: Sr Director /...
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Human Resource Director
3 weeks ago
Mandaluyong City, National Capital Region, Philippines Domino's Pizza Philippines Full timeOn-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionCompany DescriptionDomino's Pizza started in 1960 with one store and has grown into the world's leading pizza delivery company. With over 9,000 owned and franchised stores in more than 65 countries, Domino's is committed to operational excellence and product quality. Each day, more...
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Customer Experience Coordinator
7 days ago
Mandaluyong City, National Capital Region, Philippines Avid Sports Philippines Inc. Full timeWe are looking for a Customer Experience Coordinator to deliver exceptional customer service and drive customer loyalty.About the Role:Provide exceptional customer service to ensure customer satisfaction remains high.Develop and implement strategies to improve customer satisfaction and drive repeat business.Collaborate with the sales team to resolve customer...
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Customer Experience Specialist
3 days ago
Mandaluyong City, National Capital Region, Philippines Metacom Full timeJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at Metacom. This individual will play a crucial role in matching customers' needs with Clients' solutions and services.About the Role:This position involves using negotiation and influencing experience to overcome objections and secure customers' buy-in. The ideal...
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Customer Experience Associate
1 week ago
Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeNeksjob Philippines is a leading provider of customer service solutions, and we are seeking a highly skilled Customer Experience Associate to join our team. In this role, you will be responsible for delivering exceptional customer experiences that meet or exceed customer expectations.Key ResponsibilitiesRespond to customer inquiries in a timely and effective...
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Customer Experience Manager
1 week ago
Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full timeCustomer Experience RoleWe are seeking a detail-oriented and organized individual to fill the role of Customer Experience Manager. As a key member of our team, you will be responsible for delivering exceptional customer service experience, identifying and resolving client concerns through email and phone calls, managing projects from production until...
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Customer Experience Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines Penbrothers Full timeAbout PenbrothersWe're a strategic HR and remote talent management partner connecting talented individuals with global opportunities in high-growth startups.About the OpportunityWe seek a highly skilled Customer Experience Representative to join our dynamic team, delivering exceptional customer support and expertise in escalation processes and ticketing...
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Head of Customer Experience
2 days ago
Mandaluyong City, National Capital Region, Philippines SeaBank Philippines, Inc. (A Rural Bank) Full timeRole: Head of Customer ExperienceAbout the JobThis role offers a unique opportunity to lead our customer service operations and drive business growth. If you are a results-driven professional with excellent leadership skills, we encourage you to apply.Main ResponsibilitiesManage customer service channels to ensure high-quality service delivery.Develop and...
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Customer Experience Associate
4 days ago
Mandaluyong City, National Capital Region, Philippines BeepXtra Philippines, Inc. Full timeAbout the RoleThis is an exciting opportunity to work as a Customer Experience Associate at BeepXtra Philippines, Inc.Support sales teams in understanding product specifications and functionality.Conduct product demonstrations and training sessions to enhance customer knowledge.The ideal candidate will possess excellent communication, problem-solving, and...
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Customer Experience Associate
3 days ago
Mandaluyong City, National Capital Region, Philippines ILLO'S GROUP Full time**Job Summary:**We are looking for a talented Customer Experience Associate to provide exceptional service to our clients. As a key member of our team, you will be responsible for ensuring that every customer interaction is positive and memorable.Your main goal will be to deliver outstanding service, respond promptly to customer inquiries, and resolve any...
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Customer Experience Director
3 days ago
Quezon City, National Capital Region, Philippines Cognizant Full timeAbout CognizantCognizant is a global leader in consulting and IT services. We help our clients navigate the digital revolution by combining creative vision, robust methodologies, and industry expertise.Job DescriptionWe are seeking a talented Senior Process Executive to join our team. The ideal candidate will have 0 to 2 years of experience in Service Desk...