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Customer Experience Coordinator

3 weeks ago

Mandaluyong City, National Capital Region, Philippines Avid Sports Philippines Inc. Full time

We are looking for a Customer Experience Coordinator to deliver exceptional customer service and drive customer loyalty.

About the Role:

  • Provide exceptional customer service to ensure customer satisfaction remains high.

  • Develop and implement strategies to improve customer satisfaction and drive repeat business.

  • Collaborate with the sales team to resolve customer complaints and concerns.

  • Ensure that all customer interactions are handled professionally and efficiently.

The successful candidate will have a Bachelor's degree in Business Administration or a related field, with at least 1 year of experience in a customer-facing role, preferably in retail.

Excellent communication and interpersonal skills are required for this position.