Front Desk Support Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱500,000 - ₱800,000
Job Title

A Customer Service Role That Makes a Difference - We're seeking a skilled and professional front desk support to be the first point of contact for our clients, providing excellent service with a warm presence.

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About The Job

  • This is a full-time customer-facing role that requires strong communication skills and attention to detail.
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Responsibilities

  1. Client Interaction: Respond promptly and professionally to all incoming phone calls, emails, and messages.
  2. Call Handling: Identify client needs and route them to the appropriate team member or department.
  3. Information Provision: Provide general information about our services, processes, and company policies as applicable.
  4. Record Keeping: Maintain accurate call logs and messages.
  5. Team Collaboration: Work closely with internal teams to understand current priorities and workflows.
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Qualifications

  • At least 3 years of experience in a customer-facing role, preferably in a call center or receptionist position.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and a pleasant telephone manner.
  • Tech-savvy with VoIP systems, call management software, and basic CRM tools.
  • Reliable internet connection and quiet, professional remote work environment.
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Preferred Qualifications

  • Previous experience supporting North American teams or clients.
  • Background in administrative support or executive assistance is an asset.
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Why This Role Matters

We value professionalism, positivity, and people-first support. You'll work with a world-class team that respects your time, values your contributions, and encourages growth.

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