Data Support Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeJob Full time ₱4,000,000 - ₱5,500,000
Operations Specialist Opportunity

We are seeking a detail-oriented Operations Specialist to join our team. As an Operations Specialist, you will play a crucial role in supporting the Technical Account Management Team with the implementation and setup of our products for clients.

Key responsibilities include providing high-quality technical support and troubleshooting to ensure client success using our products, acquiring in-depth product knowledge quickly through hands-on experience and interaction with subject matter experts, and communicating responsively with all team members to ensure timely delivery of tasks.

Responsibilities:
  • Support the Technical Account Management Team with the implementation and setup of our products for clients
  • Provide high-quality technical support and troubleshooting to ensure client success using our products
  • Acquire in-depth product knowledge quickly through hands-on experience and interaction with subject matter experts
  • Communicate responsively with all team members to ensure timely delivery of tasks
Qualifications:
  • Bachelor's Degree in Computer Science/Information Technology/Computer Engineering or related fields
  • Must have Front End Web Development experience
  • Advanced knowledge of Sublime (text editor), Google Apps, Photoshop, Illustrator, GIMP (photo editor), BrowserStack, and others
  • Strong understanding of technological platforms, preferably online ad serving systems on desktop and mobile
  • Ability to distill complex issues into clear written and verbal recommendations
  • Intermediate to Advanced knowledge of MS Office applications, especially Excel; basic knowledge of Web-based technologies (HTML, FTP, cookies, web beacons, etc.)
  • Strong command of standard American English grammar and usage, both oral and written
  • Strong attention to detail and ability to work through complex problems with creative solutions
  • Highly motivated and self-directed
  • Ability to work effectively cross-functionally with other teams

Preferred but not required qualifications include 2-3 years of experience in online advertising, email, marketing, or software technical support, functional work experience in privacy management systems, understanding of data privacy management practices, and knowledge of various ERP systems.

What We Offer:
  • Competitive compensation
  • Health, Vision and Dental Care
  • PTO Program
  • Computer + Welcome Package
  • Work from Home as option
  • Continuing Education Program
  • Opportunities to participate in philanthropic activities
  • Opportunities to participate in health-focused activities (mindfulness, wellness, active lifestyle)

We celebrate diversity and inclusion and are committed to creating a workplace where everyone feels valued and respected.

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