Customer Experience Specialist

9 hours ago

Tarlac City, Central Luzon, Philippines beBeeRelationship Full time ₱1,500,000 - ₱2,000,000

Job Description:

Client Relationship Manager

This role is focused on developing and maintaining strong client relationships. It involves providing coaching and supporting operational systems to drive business growth.

The ideal candidate will have experience in operations management or customer success and possess excellent interpersonal skills and emotional intelligence.

We are looking for a professional who can provide supportive and assertive guidance to clients, helping them achieve their business goals.

Main Responsibilities:

  • Client Management & Coaching
    • Provide coaching on lead follow-up, closing techniques, and general business growth
    • Offer both supportive and assertive guidance to drive client accountability and results
  • Operational Leadership
    • Liaise between clients and the media buying team to ensure alignment and execution
    • Build, document, and improve client systems using Go High Level CRM
  • Strategic Support
    • Help clients understand marketing concepts and how to convert leads into paying customers
    • Analyze performance data and provide insights to clients and internal team
Required Skills and Qualifications:
  • Proven experience in operations management or customer success
  • Strong interpersonal skills and emotional intelligence
  • Excellent command of English; familiarity with Western business culture
  • Business-savvy with the ability to coach entrepreneurs
  • Proactive problem-solver who thrives in a remote, self-managed environment
  • Experience with Go High Level CRM is required
  • Experience in Facebook ads and digital lead generation required
Benefits:

Target remuneration: 1,500,000 - 2,000,000 PHP per annum.

Others:

A successful candidate will be proactive, results-driven, and able to work effectively in a dynamic environment.

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