Customer Experience Specialist

2 days ago

Tarlac City, Central Luzon, Philippines beBeeCustomerService Full time $40,000 - $55,000

Job Summary

We are seeking a talented Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients through in-bound calls.

In this role, you will utilize your excellent communication and problem-solving skills to resolve customer inquiries in a timely and professional manner. You will also be responsible for documenting all calls accurately and following company procedures.

About the Role
  • Provide top-notch customer service to clients via in-bound calls
  • Utilize effective communication and problem-solving skills to resolve customer inquiries
  • Document all calls accurately and follow company procedures
Requirements
  • Education: High School Diploma or GED
  • Experience: 1 year of customer service experience or call center experience
  • Skills: Effective communication and literacy skills, ability to read scripted responses naturally, proficiency in English and target language
Benefits

We offer a range of benefits to support the well-being of our employees, including:

  • Opportunities for career growth and development
  • A supportive and inclusive work environment
  • A competitive salary and benefits package
About Us

We are a leading provider of language services and technology solutions for global business. Our team is dedicated to delivering high-quality results and exceptional customer service.

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