
Client Support Specialist
3 days ago
Job Overview
About the Role- We are seeking a Customer Service Associate to assist customers with their after-sales concerns related to payment or collections.
- The ideal candidate will handle customer inquiries, provide assistance and solutions, and maintain excellent professional relationships with clients.
- Assist customers with payment-related concerns, follow-ups, and requests.
- Monitor past due accounts and send payment reminders and other collection notices.
- Review financial reports and ensure payment issuance through coordination with relevant departments.
- Graduate of any business-related 4-year course.
- Excellent communication and customer service skills.
- Confidence and assertiveness.
- 1-3 years of experience in customer service, real estate, or collection.
- Opportunity to work on-site with clients.
- Department: Finance - Investment Recovery Group
- Employee Type: Probationary
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