Client Support Specialist

1 day ago

Makati City, National Capital Region, Philippines beBeeAdministration Full time ₱4,800 - ₱7,200

We are seeking a talented professional to support our Offering & Client Administration team. As a key member of this team, you will play a crucial role in ensuring the smooth operation of our overall Offering process and Service Clients SaaS/BPaaS governance.

Job Description

Key Responsibilities:

  • Produce offering status reports and needed statistics
  • Support Offering Managers in getting needed information for producing offers
  • Chase internal stakeholders for feedback and update status of pending opportunities
  • Monitor Client's variable volumes and proactively inform Account Managers in case of significant deviations from baselines
  • Support offer process in terms of quality checks and support internal offer signatures process (Avaloq Business authorities)
  • Update Client governance in intranet and CRM involve correct stakeholders to get updates
  • Manage day-to-day operative tasks
Required Skills and Qualifications

To be successful in this role, you will need:

  • A business-related degree or equivalent experience
  • At least 3-4 years of work experience in administration/finance related
  • Strong commitment, accuracy, and attention to deadlines
  • Excellent client and service orientation, good communication skills
  • Ability to work collaboratively as part of a team, backing up and taking over from colleagues when needed
  • Good knowledge of Microsoft office products
  • Fluent English communication skills both written and oral
Benefits

We offer a hybrid and flexible working environment to maintain work-life balance and foster an inclusive culture where you can be your true authentic self. We value diversity and equality, and we are committed to creating an equal opportunity environment.

Additional Information

Please note that we do not accept speculative CV submissions from recruitment agencies, and any unsolicited candidate submissions will be exempt from payment expectations.

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