Experienced Team Manager
2 weeks ago
We are seeking a skilled Team Leader to join our DAVAO Site at TORCH Solutions.
The ideal candidate will have a proven track record of providing excellent customer service, resolving client inquiries and issues, and ensuring customer satisfaction.
Key qualifications include:
- At least one year of experience as a Team Lead handling an inbound account
- Ability to work under pressure, meet deadlines, and maintain a high level of productivity
- Strong communication skills, with the ability to provide feedback and coaching to a team of customer service agents
- Ability to work independently and as part of a team
- Strong sense of ownership and a willingness to learn and grow
Responsibilities will include:
- Monitoring team performance and overseeing day-to-day operations
- Maintaining an in-depth knowledge of accounts and providing feedback and coaching to team members
- Recognizing high performance and rewarding accomplishments
Interested applicants should submit their resume for consideration.
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BPO Team Manager
22 hours ago
Davao City, Davao, Philippines TORCH Solutions Full timeAbout the RoleWe are seeking a highly skilled and experienced BPO Team Leader to join our team at TORCH Solutions.Key Responsibilities:Manage Inbound or Outbound Campaigns with expertise.Develop and implement effective leadership strategies to drive business growth.Ensure excellent customer service and communication skills throughout the...
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Senior Team Manager
4 weeks ago
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Operations Manager
22 hours ago
Davao City, Davao, Philippines TORCH Solutions Full timeJob OverviewWe are seeking an experienced Operations Manager to lead our customer service team at TORCH Solutions. The successful candidate will oversee the day-to-day operations, monitor performance, and address any issues that arise.
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Senior BPO Team Manager
2 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full timeAbout the RoleWe are seeking a skilled and experienced BPO Team Lead to join our team at TORCH Solutions.Key Responsibilities:Manage Inbound or Outbound campaigns with at least 1 year of experienceDevelop and implement effective leadership strategies to drive team performanceUtilize strong communication and interpersonal skills to foster a customer-oriented...
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Senior Team Manager
4 weeks ago
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Healthcare Team Lead
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Customer Service Team Manager
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Senior Team Lead
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High-Performing Team Manager
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Business Process Operations Team Lead
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BPO Team Lead
4 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full timeJob Opportunity: BPO Team LeaderWe are seeking a highly skilled and experienced BPO Team Leader to join our team at TORCH Solutions.Key Responsibilities:Manage and lead a team of BPO professionals to achieve business objectives.Develop and implement effective strategies to improve team performance and productivity.Provide coaching and guidance to team...
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Accounting Team Lead Position
3 days ago
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Davao de Oro, Davao, Philippines CloudMatrix Innovations Full timeQualificationsWe are seeking a highly experienced Team Manager to join our team at CloudMatrix Innovations. The ideal candidate will have a strong background in BPO, with at least 2 years of experience and a Bachelor's Degree.Our ideal candidate will have previously worked as a Team Manager for banking and finance campaigns internationally, with a proven...
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Sales Team Manager
4 weeks ago
Davao City, Davao, Philippines Workrei Manpower Services Full timeSales Coordinator RoleA Sales Coordinator is a crucial member of our team at Workrei Manpower Services, responsible for driving sales performance and efficiency.Key Responsibilities:Performance Oversight: Monitor and analyze sales team performance to identify areas for improvement.Goal Setting: Collaborate with sales teams to establish and achieve sales...
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Senior Customer Service Team Lead
4 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full timeCustomer Service Team Lead OpportunityWe are seeking a highly skilled and experienced Customer Service Team Lead to join our Davao team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer inquiries and issues, and ensuring customer satisfaction.Key Responsibilities:Monitor team...
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Senior Aesthetic Industry Team Leader
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Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeJob Title: Team Leaders with Fixed Weekend Off for Davao SiteWe are seeking experienced Team Leaders to join our team at our Davao site. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they meet our high standards of quality and productivity.Qualifications:At least 6 months of Team...
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Customer Service Team Supervisor
3 weeks ago
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