Senior BPO Team Manager

2 weeks ago


Davao City, Davao, Philippines TORCH Solutions Full time
About the Role

We are seeking a skilled and experienced BPO Team Lead to join our team at TORCH Solutions.

Key Responsibilities:

  • Manage Inbound or Outbound campaigns with at least 1 year of experience
  • Develop and implement effective leadership strategies to drive team performance
  • Utilize strong communication and interpersonal skills to foster a customer-oriented environment
  • Produce high-quality written reports and business correspondences

Qualifications:

  1. At least 1 year of experience in managing Inbound or Outbound campaigns
  2. Proven leadership skills and functional knowledge in the BPO Industry
  3. Excellent oral and written communication skills
  4. Proficient in writing reports and business correspondences
  5. Strong interpersonal skills and customer-oriented

Location: Davao City

Work Process: Onsite/OTP Initial Interview - Get hired over the phone



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