Claims Review Specialist

4 days ago


Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱7,200 - ₱7,800
Claims Analyst Job Description

This role involves reviewing and evaluating customer claims to determine validity and eligibility based on company policies and procedures.

Key Responsibilities:
  • Review and evaluate customer claims to ensure compliance with company guidelines.
  • Analyze supporting documentation to support claim decisions.
  • Determine appropriate settlement amounts for valid claims.
  • Maintain accurate records of all claim activities in the company's database.
  • Communicate effectively with customers regarding claim status.

You will work closely with team leads to resolve complex claims and escalate issues as needed. Additionally, you will identify potential fraud or abuse, stay updated on relevant industry regulations and company policy changes, and contribute to process improvement initiatives within the claims department.

To succeed in this role, you must have excellent analytical and communication skills, attention to detail, and ability to work independently with minimal supervision. If you are a motivated and organized individual who is passionate about resolving customer complaints, we encourage you to apply.



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