
Claims Resolution Specialist
24 hours ago
A Claims Resolution Specialist is responsible for reviewing and evaluating customer claims, ensuring their accuracy, eligibility, and compliance with company policies. This involves investigating claims, determining validity, and customer settlement amounts while maintaining detailed records and communicating with team leads for approval.
Key Responsibilities- Review and evaluate customer claims submitted through various channels.
- Investigate claims to determine validity and eligibility based on company policies and procedures.
- Gather and analyze supporting documentation to support claim decisions.
- Determine appropriate settlement amounts for valid claims.
- Maintain accurate and detailed records of all claim activities in the company's database.
- Communicate effectively with customers regarding the status of their claims.
- Collaborate with team leads to resolve complex claims and escalate issues as needed.
- Analytical skills to review and evaluate customer claims.
- Attention to detail to ensure accuracy and compliance.
- Effective communication skills to communicate with customers and team leads.
- Ability to work independently and collaboratively as part of a team.
Full-time position with competitive compensation and benefits package.
Seniority Level- Entry-level position for recent graduates or individuals looking to transition into a career in claims resolution.
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Claims Resolution Specialist
1 week ago
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Claim Resolution Specialist
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Remote Claims Resolution Specialist
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Claims Resolution Specialist
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Claims Resolution Specialist
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Customer Claims Resolution Specialist
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Insurance Claim Resolution Specialist
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Leading Claims Resolution Specialist
21 hours ago
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