Remote Business Development Manager

1 day ago


General Santos, Soccsksargen, Philippines beBeeCustomerSuccess Full time ₱720,000 - ₱960,000
Job Opportunity

We are seeking a Customer Success Manager to oversee the optimization of customer experiences and drive growth.

About the Role

This position will be at the forefront of customer interactions, ensuring maximum value is received from services.

Main Responsibilities
  • Develop and maintain strong relationships with clients and assistants;
  • Review customer accounts, performance metrics, and goals to identify opportunities for improvement;
  • Facilitate the onboarding process for new customers, providing comprehensive support and guidance;
  • Act as the voice of the customer internally, advocating for their needs and expectations.
Key Performance Indicators (KPIs)
  • Client Retention Rate;
  • Net Revenue Growth;
  • Customer Satisfaction Scores.
Requirements
  • Proven experience in account management, relationship building, or customer success in a B2B environment;
  • Strong interpersonal and communication skills that foster trust and create exceptional client experiences;
  • Proficiency in CRM software to manage customer relationships and drive progress;
  • Bachelor's Degree in any field.
What We Offer
  • Fully remote work with flexible hours;
  • A competitive benefits package.


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