Remote Service Champions

2 weeks ago

Porac, Philippines beBeeCustomer Full time ₱18,250 - ₱24,748

About Our Company

  • We are on a mission to build an amazing team of professionals who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Our Team

  • As a Customer Service Representative, you will handle customer inquiries through email, phone, live chat, and/or social media.
  • You will assist customers with orders, shipping, product details, and returns.

Responsibilities and Requirements

  • Main Responsibilities:
    • Handle customer inquiries through various channels
    • Support customers with orders, shipping, and product details
    • Provide high-quality responses that reflect our service standards
  • Requirements:
    • Proficiency in English (both written and verbal)
    • At least 1 year of online/remote customer service experience
    • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
    • Excellent problem-solving and communication skills
    • Adaptable and solutions-oriented mindset

Benefits

  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Technical Requirements

  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

Join Our Team

Apply now to start your journey with us and contribute to our collaborative and supportive remote team where your skills are valued, and your growth is supported.

Seniority Level: Entry level, Employment Type: Full-time, Job Function: Customer Service

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