Dedicated Support Specialist for Mandaluyong Clients
1 month ago
About the Role
At GDV Outsourcing, we are seeking a highly skilled Dedicated Support Specialist to join our team. As a key member of our customer service team, you will be responsible for handling client inquiries and providing top-notch support to ensure their satisfaction.
Key Responsibilities:
- Handle customer inquiries via various channels, including phone, email, and chat.
- Provide accurate and timely responses to customer queries, ensuring that issues are resolved efficiently.
- Maintain a thorough understanding of product offerings and services to provide informed solutions to customers.
- Utilize computer literacy skills to address customer needs and resolve technical issues.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements
- A minimum of 6 months of experience in a BPO setting or a related field.
- Strong English communication skills, both written and verbal.
- Ability to multitask and work effectively in a fast-paced environment.
- Problem-solving and conflict resolution skills to handle complex customer issues.
- Basic computer skills and proficiency in using software applications.
Benefits
- Competitive salary: up to ₱24,500 (dependent on campaign)
- Opportunity to work in a dynamic and growth-oriented company
- Chance to develop new skills and enhance your career prospects
About Us
GDV Outsourcing is a leading business process outsourcing company dedicated to delivering exceptional customer experiences. We offer a range of services designed to meet the evolving needs of clients. If you're passionate about delivering outstanding customer service and eager to grow with a reputable organization, apply today
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