Dedicated Support Specialist for Mandaluyong Clients

1 month ago


Shaw Mandaluyong, Philippines GDV Outsourcing Full time

About the Role

At GDV Outsourcing, we are seeking a highly skilled Dedicated Support Specialist to join our team. As a key member of our customer service team, you will be responsible for handling client inquiries and providing top-notch support to ensure their satisfaction.

Key Responsibilities:

  • Handle customer inquiries via various channels, including phone, email, and chat.
  • Provide accurate and timely responses to customer queries, ensuring that issues are resolved efficiently.
  • Maintain a thorough understanding of product offerings and services to provide informed solutions to customers.
  • Utilize computer literacy skills to address customer needs and resolve technical issues.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements

  • A minimum of 6 months of experience in a BPO setting or a related field.
  • Strong English communication skills, both written and verbal.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Problem-solving and conflict resolution skills to handle complex customer issues.
  • Basic computer skills and proficiency in using software applications.

Benefits

  • Competitive salary: up to ₱24,500 (dependent on campaign)
  • Opportunity to work in a dynamic and growth-oriented company
  • Chance to develop new skills and enhance your career prospects

About Us

GDV Outsourcing is a leading business process outsourcing company dedicated to delivering exceptional customer experiences. We offer a range of services designed to meet the evolving needs of clients. If you're passionate about delivering outstanding customer service and eager to grow with a reputable organization, apply today



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