Business Operations Director

7 days ago


Quezon City, National Capital Region, Philippines Orkestra Full time
Job Overview

We are seeking a highly skilled Operations Manager to join our team at Orkestra Communications. In this role, you will be responsible for leading and optimizing our operations across sales, marketing, and customer success teams.

Key Responsibilities
  • Strategic Planning and Execution: Develop and implement sales strategies to achieve goals and key performance indicators (KPIs).
  • Team Management: Oversee team leaders and sales agents, ensuring their performance aligns with client and organizational expectations.
  • Client Relationship Management: Act as the primary point of contact between Orkestra and our clients, providing regular updates, reports, and insights regarding campaign performance.
Requirements
  • Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
  • Minimum of 2 years of experience managing operation leaders or managers preferably in a BPO, Telco, IT, or Telco Sales environment.
  • Proficiency with CRM and sales technology is preferred.


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