Customer Service Ambassador

23 hours ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time

About Gratitude Philippines

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gratitude Philippines. The ideal candidate will have a strong background in account receivables, collections, and account reconciliation.

Salary: PHP 26,000

This role is perfect for individuals who possess excellent communication skills, both written and verbal, and can effectively manage multiple accounts and priorities.

Job Responsibilities:

  • Manage and resolve customer inquiries and concerns in a timely and professional manner.
  • Process and reconcile payments, credits, and refunds in accordance with company policies.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Analyze and identify trends in customer behavior to improve service delivery.

Requirements:

  • Bachelor's degree in Accounting or Finance.
  • At least 6 months of experience in account receivables, collections, or related fields.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Benefits:

  • A competitive salary of PHP 26,000 per month.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Why Join Us?

Gratitude Philippines offers a unique opportunity to work with a diverse team of professionals who share a passion for delivering exceptional customer experiences. As a valued member of our team, you will have the chance to make a real impact and contribute to the company's success.



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