Customer Service Ambassador
23 hours ago
About Gratitude Philippines
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gratitude Philippines. The ideal candidate will have a strong background in account receivables, collections, and account reconciliation.
Salary: PHP 26,000
This role is perfect for individuals who possess excellent communication skills, both written and verbal, and can effectively manage multiple accounts and priorities.
Job Responsibilities:
- Manage and resolve customer inquiries and concerns in a timely and professional manner.
- Process and reconcile payments, credits, and refunds in accordance with company policies.
- Collaborate with internal teams to ensure seamless customer experience.
- Analyze and identify trends in customer behavior to improve service delivery.
Requirements:
- Bachelor's degree in Accounting or Finance.
- At least 6 months of experience in account receivables, collections, or related fields.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Benefits:
- A competitive salary of PHP 26,000 per month.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Why Join Us?
Gratitude Philippines offers a unique opportunity to work with a diverse team of professionals who share a passion for delivering exceptional customer experiences. As a valued member of our team, you will have the chance to make a real impact and contribute to the company's success.
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