Clinical Case Specialist

1 day ago


Cainta, Calabarzon, Philippines beBeeCase Full time ₱40,000 - ₱65,000
Job Title: Clinical Case Specialist

We're seeking a skilled Clinical Case Specialist to enhance our case conversion process through a voice-based intake system.

This role focuses on outbound calls, handling inbound calls as needed, guiding potential clients through the intake process, and accurately capturing case details.

  • Make outbound calls to follow up on leads from marketing campaigns, online forms, or referrals.
  • Handle inbound calls as needed to support team collaboration and workflow continuity.
  • Adhere to a structured outbound script while building rapport and handling objections.
  • Consistently meet daily and weekly call volume targets and conversion benchmarks.
  • Accurately capture and update client information using CRM tools.
  • Manage rejections professionally and escalate qualified leads efficiently.
  • Provide clear and timely updates on availability, performance blockers (e.g., headset issues), or missed targets.
  • Participate in coaching sessions and apply feedback proactively.
  • Maintain transparency and accountability in daily work logs and call quality.
Requirements and Qualifications:
  • Law graduates, paralegals, or candidates with experience in customer service, legal intake, or call centers are welcome.
  • Strong sense of accountability - reliable with schedules, updates, and response times.
  • Able to work independently with minimal supervision.
  • Open to coaching, quick to apply feedback, and resilient under pressure.
  • Must be able to operate with consistent internet connection and functional equipment (headset, PC).
  • Flexibility in handling campaign shifts based on business needs.

Key qualifications for success include:

  • Proactive mindset with a keen ability to adapt and learn quickly.
  • Experience in legal case intake.
  • Knowledgeable in client qualification and lead conversion processes.
  • Familiarity with AI-powered call analysis tools or willingness to learn and adapt to them.
Benefits:

This role offers opportunities for professional growth, flexibility, and continuous learning in a dynamic and collaborative environment.



  • Cainta, Calabarzon, Philippines beBeeClinicalNurseCaseManager Full time ₱50,000 - ₱68,000

    We are seeking a seasoned Clinical Nurse Case Manager to join our team. This role involves working with clients to provide quality healthcare in a cost-effective manner.Key Responsibilities:Conduct medical management reviews to ensure that clients receive necessary treatment while minimizing costs.Consult with clinical reviewers and licensed medical...


  • Cainta, Calabarzon, Philippines beBeeOperations Full time $70,000 - $95,000

    Job OverviewThe Clinical Operations Specialist plays a pivotal role in ensuring exceptional delivery of clinical services across onsite and virtual channels. This position acts as the key representative for enterprise clients, bridging client expectations with internal clinical standards and operational excellence.Key ResponsibilitiesClient Relationship...


  • Cainta, Calabarzon, Philippines beBeeClinical Full time ₱3,000,000 - ₱5,085,496

    Key Clinical Operations RoleAs a clinical operations representative, you will act as the key point of contact for enterprise clients in your assigned regions. You will ensure exceptional delivery of clinical services across onsite and virtual channels, provide case management, maintain service quality, and oversee regional clinicians.This role bridges client...


  • Cainta, Calabarzon, Philippines beBeeCoder Full time ₱60,000 - ₱250,000

    Clinical Documentation SpecialistWe are seeking a highly skilled Clinical Documentation Specialist to join our team. This role involves reviewing clinical documentation and accurately assigning codes to ensure clean claim submission and compliance with payer and regulatory guidelines.


  • Cainta, Calabarzon, Philippines beBeeCoding Full time ₱40,000 - ₱60,000

    Medical Coding SpecialistAs a Medical Coding Specialist, you will play a vital role in conducting thorough research and identifying Medicare, Medicaid, and other medical coding and billing documents to determine claim denial or covered criteria for our automated claims editing solution. This solution is utilized by medical insurance payers across the United...


  • Cainta, Calabarzon, Philippines beBeeHealthcare Full time ₱750,000 - ₱900,000

    Healthcare Specialist RoleWe are seeking a skilled and compassionate Healthcare Specialist to join our team.Job Description:As a Healthcare Specialist, you will be responsible for conducting thorough clinical reviews of cases that do not meet established criteria. You will perform clinical intake, adjudicate requests for additional clinical information, and...


  • Cainta, Calabarzon, Philippines beBeeClinicalDocumentation Full time $9,600

    Medical Documentation Specialist JobThis role involves working closely with healthcare professionals to accurately document patient records in real-time, allowing them to focus on providing quality care.Key ResponsibilitiesDocumenting patient interactions during virtual or recorded consultations using Electronic Medical Records (EMRs)Capturing detailed...


  • Cainta, Calabarzon, Philippines beBeeClinicalResearch Full time ₱600,000 - ₱800,000

    Business Development SpecialistWe seek a skilled Business Development Specialist to identify and engage potential clients, build strong relationships, and develop strategic sales plans to drive growth.The ideal candidate has experience in business development and clinical research, with strong communication and negotiation skills. Self-motivation and...


  • Cainta, Calabarzon, Philippines beBeeSeniorCaseManager Full time A$98,765 - A$123,456

    Job Description:">">The role of a Senior Case Manager is a dynamic position that involves working with individuals in the community who are subject to supervision orders.">As a Senior Case Manager, you will be responsible for ensuring community safety through case management of adults, acting in accordance with assessed risk and need.">You will also have the...


  • Cainta, Calabarzon, Philippines beBeeNoteWriter Part time ₱42,000 - ₱68,000

    Seeking a detail-oriented and reliable individual to support mental health professionals by creating and reviewing clinical notes with AI technology. This role involves accurately entering finalized notes into multiple platforms while maintaining confidentiality and consistency.Key ResponsibilitiesDraft, review, and refine mental health clinical notes using...