
Loan Application Specialist
2 days ago
The position requires a skilled individual to assist mortgage brokers throughout the loan application process.
Responsibilities:- Support brokers at all stages of the loan process, from initial contact through to settlement.
- Provide administrative support to mortgage brokers and their applications.
- Request client information and liaise with clients directly to gather supporting documentation.
- Conduct needs analysis, serviceability assessments, product assessments, and funding position analysis based on clients' objectives and situations.
- Research lender policies and prepare loan comparisons.
- Prepare and package client loan applications, ensuring accurate data entry and supporting documentation as per bank requirements.
- Lender follow-up and status reporting.
- Take ownership of compliance-related matters, capturing documentation and data in the CRM system.
- Complete loan serviceability, order valuations, prepare forms, gather rate quotes, arrange loan doc execution, and arrange settlements with stakeholders.
- Post-settlement aftercare and reviewing existing client loans to maintain client contact.
- Minimum 2 years Australian experience supporting a mortgage broker or banking/lending industry is an advantage.
- Experience with Aggregator CRM software and Applyonline/Simpology (LoanApp) lodgment systems.
- Passion for delivering quality client outcomes.
- Understanding of data privacy, the Australian Best Interest Duty, and Responsible Lending legislation.
- Accountable and accurate work practices.
- Understanding of mortgages language and end-to-end loan application process.
- Excellent written and verbal communication skills.
- Able to work in a cohesive and high-paced environment.
- Well-presented and detail-oriented.
- Able to understand financial documents and bank credit policy.
- Great team player with a strong work ethic.
- IT savvy and able to learn software quickly.
- Highly organized and proficient at multi-tasking.
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