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Financial Services Senior Billing Specialist

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Job Summary:

We are seeking a highly skilled Financial Services Senior Billing Specialist to join our team. As a key member of our finance department, you will be responsible for managing daily billing processes, responding to customer inquiries, and communicating with customers on billing-related needs.

Responsibilities:
  • Manage daily billing processes for spare parts and service projects.
  • Respond to customer inquiries in a timely and professional manner.
  • Efficiently create, audit, and transmit invoices via mail, email, or customer portals.
  • Manage customer information and company information related to online portals and ERP customer account set up.
  • Interface with Customer Service Representation to correct and/or address any sales order related billing errors.
  • Communicate with customers on billing-related needs for their accounts.
  • Work with other departments in a timely and professional manner.
  • Balance open tasks with other staff support priorities within the team or department.
Requirements:
  • Accounting or business degree or commensurate experience in inside sales billing support.
  • 3-5 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.
  • Able to provide business support to a multi-location team efficiently and accurately.
  • Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software application.
  • Ability to efficiently work with online customer payment portals and order management screens.
  • Able to multi-task and work under pressure.
  • Self-motivated and highly organized. Must be able to work independently and as part of a team.