Technical Support Professional

3 days ago


Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
About the Role

We are looking for a talented Technical Support Representative to join our team at TORCH Solutions. In this role, you will be responsible for ensuring that customer requests are handled in a timely and efficient manner. This includes resolving customer inquiries, using client-specific tools and applications, and providing exceptional service with confidence and knowledge.

The ideal candidate will have excellent communication skills, good computer navigational skills, and the ability to type at a speed of 25-30 WPM. If you have experience in a BPO setting or as a TSR, it is definitely an asset but not required.



  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and resolving problems in a timely manner.Key Responsibilities:Respond to customer inquiries and provide technical supportTroubleshoot and resolve customer...


  • Iloilo City, Western Visayas, Philippines TORCH Solutions Full time

    About TORCH SolutionsWe are a dynamic organization seeking a highly skilled Technical Support Specialist to join our team. As the first point of contact for customers, you will provide timely and effective technical support via chat, addressing a wide range of IT-related queries and issues.Key Responsibilities:Provide technical support to customers via chat,...


  • Mandaue City, Central Visayas, Philippines Joneco Tech Marketing Corp Full time

    Job SummaryJoneco Tech Marketing Corp is seeking a talented Technical Sales Professional to drive sales growth. The ideal candidate will have a solid understanding of technology and excellent communication skills to interact with customers effectively.Main Responsibilities:Evaluate customer needs and recommend suitable solutions.Examine product features and...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Why Choose Neksjob?At Neksjob, we value our employees and strive to create a supportive and inclusive work environment. Our team members are empowered to make decisions, take ownership of their work, and drive results.Job Responsibilities:Handle customer inquiries via phone, email, or chatProcess orders accurately and efficientlyProvide product information...


  • Bacolod City, Western Visayas, Philippines Abba Personnel Services Inc. Full time

    At Abba Personnel Services Inc., we are seeking a skilled and dedicated Staff Nurse to join our team. In this role, you will have the opportunity to work in various medical settings, including Emergency Rooms, Intermediate Care Nurseries, Pediatrics, and PACU units. Responsibilities:Provide high-quality patient care and support to patients and...


  • Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    What You'll DoAs a Technical Support Representative at TORCH Solutions, your primary responsibility will be to handle incoming calls from customers. You will use your strong communication skills to understand customer needs and provide accurate and helpful responses. Your goal will be to resolve customer inquiries and requests in a timely and efficient...


  • Cebu City, Central Visayas, Philippines J-K Network Services Full time

    Company ProfileJ-K Network Services is a leading provider of Electrical and Mechanical Construction Solutions in Cebu. We pride ourselves on delivering high-quality services to our clients while maintaining a strong commitment to innovation and excellence.Job Title:Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist...


  • Cebu City, Central Visayas, Philippines Geoplan Philippines, Inc. Full time

    Company Overview:Geoplan Philippines, Inc. is a renowned Distributor & Systems Integrator specializing in the provision of innovative solutions to cater to various industries. Our portfolio encompasses a diverse range of products, services, and systems designed to optimize business operations and improve efficiency.Job Description:We are seeking an...


  • Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Job OverviewTORCH Solutions is seeking a highly skilled Technical Support Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound calls from customers and providing timely and appropriate resolutions to their inquiries and requests.This role requires excellent communication skills, a strong...


  • Bacolod City, Western Visayas, Philippines Neksjob Full time

    Unlock Your Career PotentialNeksjob is committed to helping fresh graduates launch their careers in customer service. As a customer service representative, you will have the opportunity to develop valuable skills and knowledge in a dynamic and supportive environment.Job Description:Your role will involve handling customer inquiries, providing assistance with...


  • Cebu City, Central Visayas, Philippines Lexie Staffing And Business Consulting Full time

    Respond promptly to customer inquiries via phone, live chat, and provide accurate information about products, services, and policies.Resolve customer issues and complaints effectively and professionally, identifying and escalating complex issues to appropriate departments.Troubleshoot technical issues and guide customers through solutions, analyzing feedback...


  • Bacolod City, Western Visayas, Philippines TORCH Solutions Full time

    Job DescriptionProvide excellent support and resolve inquiries for clients' customers in a timely and professional manner.Assist customers with navigating clients' products and services, and troubleshoot any issues they may be experiencing.Document customer interactions and update customer records in systems.Escalate complex issues to the appropriate team or...


  • Bacolod City, Western Visayas, Philippines Neksjob Full time

    Neksjob OverviewNeksjob is an esteemed organization that values its employees and offers numerous benefits and opportunities for growth. As a customer service representative, you will be part of a dynamic team that strives for excellence in serving our customers.Job Responsibilities:Your primary responsibility will be to handle customer inquiries and provide...


  • Bacolod City, Western Visayas, Philippines Neksjob Full time

    About NeksjobNeksjob is a leading organization that provides excellent opportunities for individuals seeking to launch their career in customer service. We believe in fostering a culture of excellence, teamwork, and mutual respect.Why Choose Us?We offer exciting performance bonuses and account-specific allowances, as well as comprehensive healthcare...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob Job DescriptionWe are looking for a talented Customer Service Representative to join our team at Neksjob. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences.Responsibilities:Handle Customer Inquiries: Respond to incoming calls and messages from customers, answering their questions and...

  • IT Professional

    2 days ago


    Cebu City, Central Visayas, Philippines J-K Network Services Full time

    Company OverviewA Japanese Construction company provides excellent service and specializes in Electrical and Mechanical Construction Solutions.Job Description:We are seeking a highly skilled IT Professional to join our team. As an IT Specialist, you will be responsible for providing technical support to our staff and ensuring that all sites are equipped with...


  • Cebu City, Central Visayas, Philippines DLP Enterprises Full time

    Company OverviewDLP Enterprises is a leading company in the retail and services industry, committed to providing top-notch technical support to our customers. Our team of experts is dedicated to ensuring that our clients receive exceptional service and support for their computer and CCTV needs.


  • Bacolod City, Western Visayas, Philippines Neksjob Full time

    Neksjob: Your Partner in SuccessIn today's fast-paced business environment, it's more important than ever to have a reliable partner by your side. At Neksjob, we're dedicated to delivering exceptional service to our clients, and we're looking for talented individuals to join our team.About the RoleThis is an exciting opportunity for a motivated and ambitious...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a skilled Customer Service Representative to join our team in providing exceptional support through our TECHNICAL CHAT ACCOUNT - Non-VOICE channel.Key QualificationsAt least a senior high school graduateExcellent communication skillsCustomer service experience is a plusApplicants with/without BPO experience are welcome to applyWillingness to...


  • Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    Company OverviewFair Trade Outsourcing is a leading provider of retail services, dedicated to delivering exceptional customer experiences. Our team is passionate about helping customers find the products they need, and we're looking for a skilled Customer Service Representative to join our retail account team.Job DescriptionThe Customer Service...