Global Customer Support Specialist

2 days ago

Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $30,000 - $40,000
Support Role Opportunity

Are you passionate about technology and customer service?

Join our global team as a Customer Support Consultant and take on a rewarding role that offers the chance to develop new skills and build long-lasting relationships with customers.

This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional support experiences.

Key Responsibilities:

  • Provide top-notch customer support via various channels, including chats and emails.
  • Build strong relationships with customers by actively listening to their needs and concerns.
  • Meet performance metrics and contribute to the growth of our organization.
  • Stay up-to-date with the latest technologies and best practices in customer support.
  • Handle sensitive customer information securely and maintain confidentiality at all times.
  • Apply proven customer happiness strategies to ensure positive outcomes.
  • Maintain knowledge of our clients' products and services to provide informed support.
  • Communicate effectively with internal teams, including developers and other departments.

Requirements:

  • Native fluency in Dutch and English language skills equivalent to B2 level.
  • At least six months of experience in a customer support role.
  • Personal or professional experience in trading, investments, or blockchain is highly valued.
  • Experience providing support through live chats is essential.
  • Familiarity with CRM systems is also preferred.
  • Excellent analytical and research skills are necessary for success in this position.
  • A positive attitude, responsibility, and a strong work ethic are crucial.
  • Access to a personal laptop or computer with at least 8Gb of RAM and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) is required.

Benefits:

  • Flexible scheduling options.
  • The opportunity to work fully remotely.
  • An inclusive international work environment.
  • Compensation in USD.
  • Bonuses for referring friends.
  • Paid intensive training and probation.
  • Work-life balance.
  • A responsive management team dedicated to employee growth and development.
  • Greenhouse conditions for self-development and growth.

About Us:

We are a multinational company with a commitment to diversity, equity, and inclusion. Our assessment process is unbiased and fair, and we welcome applications from candidates with varied backgrounds and experiences.

Send your CV in English, highlighting your outstanding skills, and join our team today

  • Global People Operations Support Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeOperations Full time ₱1,200,000 - ₱1,600,000

    Global People Operations Support SpecialistWe are seeking a highly organized and detail-oriented Global People Operations Support Specialist to join our team.

  • Customer Support Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱200,000 - ₱300,000

    Customer Support Specialist RoleThis position is ideal for individuals seeking a role where they can utilize their interpersonal skills to provide timely and professional support to clients.Key Responsibilities:Provide assistance to customers via various channels, including phone, email, and chat platforms.Analyze customer concerns and work towards resolving...

  • Global Transaction Support Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeTechnical Full time $90,000 - $110,000

    Role OverviewThis key role is integral to our team, providing 24/7 technical support for transaction initiation and reporting to clients globally. You will collaborate closely with a global team, handling inquiries from various clients and internal partners across multiple products and services.Job SummaryThe Technology Support Specialist plays a vital role...

  • Global Customer Support Professional

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $60,000 - $80,000

    We are a multinational company providing customer support and CX services for tech companies worldwide. Our team is comprised of passionate individuals who work together to deliver exceptional results.Job DescriptionCustomer Support SpecialistAs a Customer Support Specialist, you will be responsible for delivering top-notch customer service via chat and...

  • Customer Support Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱3,000,000 - ₱4,750,000

    Job Title: Customer Experience SpecialistThis is a highly skilled and dynamic role that will play a key part in customer support. The specialist will be responsible for maintaining detailed customer records using our CRM and facilitating the onboarding process to offer comprehensive solutions.Support customers via direct chat or phone, responding to all...

  • Customer Support Ambassador

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $45,000 - $60,000

    Welcome to a new career opportunity in customer support! As a Concierge, you will be the first point of contact for our customers and play a crucial role in delivering an exceptional experience.This is a high-performance position that requires excellent communication skills, time management abilities, and a passion for providing top-notch service. You will...

  • Customer Support Specialist

    3 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱1,200,000 - ₱1,830,000

    We are seeking a Customer Support Specialist to provide professional customer assistance and solutions. This role involves handling customer inquiries, delivering empathetic support, and contributing to a positive customer experience.Key Responsibilities

  • Customer Support Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $50,000 - $80,000

    Job Title:Customer Service SpecialistWe are seeking a skilled professional to fill the role of Customer Service Specialist. This position is ideal for someone with excellent communication skills, strong attention to detail, and the ability to work autonomously in a fast-paced environment.Key Responsibilities:Provide exceptional customer support via various...

  • Customer Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱3,000,000 - ₱4,500,000

    Job Title: Customer Experience SpecialistAs a Customer Experience Specialist, you will be responsible for providing exceptional support to clients through phone and email communication. You will work closely with the Head Client Manager to manage inbound client inquiries and troubleshoot issues faced by clients.Key Responsibilities:Assist the Head Client...

  • Global Humanitarian Support Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeVolunteer Full time $60,000 - $80,000

    Regional Volunteer CoordinatorThis role requires a highly skilled individual to manage and engage volunteers within assigned countries. The ideal candidate will have excellent communication skills, cultural competency, and the ability to work autonomously.The Regional Volunteer Coordinator will support volunteer placement, international flight logistics, and...