
Remote Client Account Manager
1 day ago
**Job Overview:**
We are seeking an experienced and organized Client Tax Specialist to join our onboarding team. As a key member of our team, you will be responsible for managing client accounts, ensuring seamless communication, and delivering exceptional customer experiences.
- Manage client relationships, address their concerns, and provide timely solutions to ensure high levels of satisfaction.
- Collaborate with cross-functional teams to resolve complex issues and implement effective resolutions.
- Develop and maintain accurate records, reports, and other documentation as required by the role.
- Participate in continuous learning and professional development to stay up-to-date on industry trends, best practices, and regulatory requirements.
**Key Responsibilities:**
- Organize and maintain client data, transaction information, and tax software updates.
- Coordinate with clients to ensure compliance with regulatory requirements, permits, and other relevant documents.
- Provide exceptional customer service, responding promptly to inquiries, and resolving issues efficiently.
- Work collaboratively with internal stakeholders to achieve business objectives and goals.
**Ideal Candidate:**
- Strong analytical and problem-solving skills with attention to detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven ability to work independently and as part of a team, prioritizing tasks and meeting deadlines.
- Familiarity with tax software, regulations, and industry standards.
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