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Client Support Team Lead

1 week ago

Pasig, National Capital Region, Philippines Offshore Business Processing Full time
Overview

Offshore Business Processing is a leading provider of business solutions, and we are currently seeking a skilled Client Support Team Lead to join our team.

About the Position

This is a unique opportunity to work in a dynamic environment where you will be responsible for providing exceptional support to our clients. As a Client Support Team Lead, you will oversee the onboarding process, manage client relationships, and ensure seamless day-to-day operations.

  • Liaise with internal teams to ensure efficient processing of client requests.
  • Manage client communications and provide timely responses to queries.
  • Maintain accurate records of client interactions and transactions.

In this role, you will be expected to demonstrate excellent leadership skills, able to motivate and guide your team to achieve outstanding results. If you possess a passion for delivering exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Develop and implement effective client relationship strategies.
  • Collaborate with cross-functional teams to drive business growth.
  • Maintain high standards of client satisfaction and loyalty.