Clinical Documentation Liaison Specialist

1 month ago


Manila, National Capital Region, Philippines Med Supply US Full time

Company Overview:

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Med Supply US is a prominent medical equipment provider, specializing in durable products like continuous glucose monitors and catheters. Our mission is to enhance the quality of life for patients with chronic conditions by delivering top-tier products and exceptional service.

Job Summary:

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We are seeking a detail-oriented Provider Relations Specialist to facilitate seamless communication between healthcare providers and our team. As the primary point of contact, you will initiate and manage outbound calls to obtain required documentation for Continuous Glucose Monitor (CGM) shipments.

Key Responsibilities:

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  • Establish and maintain relationships with healthcare providers, clinics, and doctor's offices to request and obtain necessary documentation.">
  • Respond to inbound calls from providers, addressing questions or concerns related to the documentation process.">
  • Ensure all documentation is accurate, complete, and submitted promptly to facilitate timely patient care.">
  • Maintain organized records of all communication and documentation requests.">
  • Collaborate with internal teams to ensure smooth processing and delivery of CGMs to patients.">
  • Stay informed about industry regulations and best practices related to medical documentation and patient care.">
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Qualifications:

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  • Proven experience in a similar role, such as medical documentation specialist, customer service representative, or healthcare coordinator.">
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with healthcare professionals.">
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a remote environment.">
  • Proficiency with remote work tools and systems, including CRM platforms and communication software.">
  • Ability to work independently and remain motivated while working remotely.">
  • Knowledge of medical documentation processes and healthcare industry regulations is a plus.">
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Estimated Salary: $65,000 - $85,000 per year



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