Technical Specialist

2 days ago


Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱150,000 - ₱250,000
Job Description

We are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our clients.

The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer satisfaction.

Key Responsibilities
  • Provide first-line technical support via phone, email, and chat
  • Troubleshoot hardware and software issues
  • Document customer interactions and solutions
  • Collaborate with technical teams to resolve complex issues
  • Follow up with customers to ensure issue resolution
  • Identify and escalate critical problems when necessary
Requirements
  • 1+ years of technical support experience
  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication abilities
  • Basic knowledge of computer systems and networks
  • Customer service orientation and patience
  • Ability to work in a fast-paced environment
What We Offer

Ready to help customers succeed?



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